Hi all, generally I agree 100% to Gary's arguments.
To give you another use case: Requiring only the authors email for ticket creation comes in very handy especially for tool support: Think of a "Report this bug" button! In case of an error it shows up, the user presses it, enters his email in a popup and click submit. That's very convenient for the user and the software author gets much more feedback! A similar approach is currently used in IntelliJ IDEA. Cheers Alex On 17.04.2013, at 07:22, Branko Čibej <[email protected]> wrote: > On 16.04.2013 23:30, Andrej Golcov wrote: >> I think that the user registration provides better long-term relation >> between user and site than an e-mail entry on comment or ticket. For >> example, the problem that I see with t.e.o: >> - e-mail changing is not possible for submitted comments >> - if comment was submitted with email, the user cannot edit it. >> >> Supporting both ways is also, IMO, is not good: imagine that user once >> sent a feedback with email and another time as registered user - >> things can be confusing. >> >> So, my 2 cents to require user registration, but make it simple and >> clear (may be with support of openid or/and google accounts) and with >> subsequent redirect to the original url e.g. ticket creation url. > > Frankly, I don't think it'll work. I'd prefer requiring registration > before allowing people to create tickets; but most reporters just won't > bother. It's the same as mailing lists: if we allowed only posts from > subscribed addresses, we'd never get any feedback. > > -- Brane > > -- > Branko Čibej > Director of Subversion | WANdisco | www.wandisco.com >
