On Fri, Jun 21, 2013 at 9:23 AM, Matevž Bradač <[email protected]> wrote: [...] > IMO, if the default_product does not exist, we should: > 1. check whether the preset default (@) exists and use that > 2. if @ is not available, use the first product in the DB > (and a warning to the user would also be nice)
What about simply showing and error with message along the lines of Cannot create a ticket in non-existant product (product_prefix). Please select different product or [link_to_create_new_product | create product_prefix]. (assuming that user can select in which product the ticket gets created in).
