Hi Jimmy,

Now I have Admin access, and I can see the “Overview”
and “Administration” tabs.

But I can still only assign issues to myself. I used
“CMDA-9” as an example. This issue was created by
Qihao Bao, and I was trying to assign it to him.
But when I typed in his name in the Assignee text box,
I got the error of “User Qihao Bao does not exist.”

Could you please try to re-assign this issue to see if
as an admin you are able to assign it to Qihao?

Thanks,
-Lei



On 3/21/16, 9:40 AM, "[email protected] on behalf of Michael Joyce"
<[email protected] on behalf of [email protected]> wrote:

>It's possible the lack of "Overview" is just a result of you not having
>Admin access. If I go to the page w/o logging in I see the categories you
>mention in the left bar w/o the Overview header. If I log in I have the
>Overview header and an Admin option. Either way, you don't have the admin
>option if it's not there in the top left, and it sounds like you don't
>have
>that =D
>
>
>-- Jimmy
>
>On Wed, Mar 16, 2016 at 12:22 PM, Pan, Lei (398K) <[email protected]>
>wrote:
>
>> Hi Jimmy,
>>
>> I don’t even see “Overview” on the left hand side.
>> The page I land to via this url:
>> https://issues.apache.org/jira/browse/CMDA
>>
>> has 5 options on the left:
>> Summary
>> Issues
>> Reports
>> Source
>> Reviews
>>
>> Clicking on those does not give me “Overview” either.
>> So is it an Infra issue? I did contact them, and
>> they at least allowed me to assign issues to myself.
>>
>> Thanks,
>> -Lei
>>
>>
>> On 3/16/16, 12:05 PM, "[email protected] on behalf of Michael Joyce"
>> <[email protected] on behalf of [email protected]> wrote:
>>
>> >Hi Lei,
>> >
>> >The "Administration" tab would be on the left hand side of the main
>> >landing
>> >page next to "Overview". If you don't see that you'll need to reach
>>out to
>> >Infra to get it resolved.
>> >
>> >
>> >-- Jimmy
>> >
>> >On Wed, Mar 16, 2016 at 12:01 PM, Pan, Lei (398K)
>><[email protected]>
>> >wrote:
>> >
>> >> Hi Chris or Mike:
>> >>
>> >> I do not see the “administration tab” and cannot
>> >> assign issues to people other than myself. Do you
>> >> think this is an issue that I should contact
>> >> [email protected] about again?
>> >>
>> >> Thanks,
>> >> -Lei
>> >>
>> >> On 3/12/16, 1:01 PM, "Pan, Lei (398K)" <[email protected]> wrote:
>> >>
>> >> >Hi Chris:
>> >> >
>> >> >Thanks a lot for helping out. The JIRA website had been
>> >> >down for a while yesterday. No I do not even see
>> >> >the “administration tab.” Where is that please?
>> >> >
>> >> >-Lei
>> >> >
>> >> >On 3/11/16, 12:15 PM, "Mattmann, Chris A (3980)"
>> >> ><[email protected]> wrote:
>> >> >
>> >> >>Lei, I am CC’ing the dev list, since this is public discussion.
>> >> >>
>> >> >>You can get the list by logging on to JIRA then clicking the
>> >> >>administration tab - are you able to see it?
>> >> >>
>> >> >>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>> >> >>Chris Mattmann, Ph.D.
>> >> >>Chief Architect
>> >> >>Instrument Software and Science Data Systems Section (398)
>> >> >>NASA Jet Propulsion Laboratory Pasadena, CA 91109 USA
>> >> >>Office: 168-519, Mailstop: 168-527
>> >> >>Email: [email protected]
>> >> >>WWW:  http://sunset.usc.edu/~mattmann/
>> >> >>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>> >> >>Director, Information Retrieval and Data Science Group (IRDS)
>> >> >>Adjunct Associate Professor, Computer Science Department
>> >> >>University of Southern California, Los Angeles, CA 90089 USA
>> >> >>WWW: http://irds.usc.edu/
>> >> >>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >> >>-----Original Message-----
>> >> >>From: "Pan, Lei (398K)" <[email protected]>
>> >> >>Date: Thursday, March 10, 2016 at 10:34 AM
>> >> >>To: Daniel Takamori <[email protected]>, jpluser
>> >> >><[email protected]>
>> >> >>Cc: "Joyce, Michael J (398M)" <[email protected]>
>> >> >>Subject: Re: assign issue to people?
>> >> >>
>> >> >>>Hi Pono or Chris:
>> >> >>>
>> >> >>>
>> >> >>>Now I am able to assign issues, but only to myself.
>> >> >>>I know someone named “Wei Wang” is registered
>> >> >>>with JIRA, but JIRA does not suggest him in the
>> >> >>>suggestions when I tried to assign. When I typed
>> >> >>>his name in the Assignee box, I got “no matches.”
>> >> >>>
>> >> >>>
>> >> >>>And I would like to get a list of people who registered
>> >> >>>to our CDMA JIRA, how can I get it please?
>> >> >>>
>> >> >>>
>> >> >>>Thanks,
>> >> >>>-Lei
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>>From: Daniel Takamori <[email protected]>
>> >> >>>Date: Tuesday, March 8, 2016 at 7:22 AM
>> >> >>>To: JPL <[email protected]>
>> >> >>>Cc: "Mattmann, Chris A (3980)" <[email protected]>
>> >> >>>Subject: Re: FW: assign issue to people?
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>>Added you as a committer to the CMDA JIRA.  Chris, you should be
>> >>able to
>> >> >>>add committers and change their roles, if you don't seem to be
>>able
>> >>to
>> >> >>>feel free to shoot us a ticket.
>> >> >>>
>> >> >>>
>> >> >>>Cheers,
>> >> >>>-Pono
>> >> >>>
>> >> >>>
>> >> >>>On Tue, Mar 8, 2016 at 12:38 AM, Pan, Lei (398K)
>> >> >>><[email protected]> wrote:
>> >> >>>
>> >> >>>Hi,
>> >> >>>
>> >> >>>Can you please add me as an admin to JIRA?
>> >> >>>
>> >> >>>Thanks,
>> >> >>>-Lei
>> >> >>>
>> >> >>>On 3/7/16, 10:01 PM, "Mattmann, Chris A (3980)"
>> >> >>><[email protected]> wrote:
>> >> >>>
>> >> >>>>Lei, can you email [email protected] and ask to be
>> >> >>>>added as an admin to JIRA - they can help you do that.
>> >> >>>>
>> >> 
>>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>> >> >>>>Chris Mattmann, Ph.D.
>> >> >>>>Chief Architect
>> >> >>>>Instrument Software and Science Data Systems Section (398)
>> >> >>>>NASA Jet Propulsion Laboratory Pasadena, CA 91109 USA
>> >> >>>>Office: 168-519, Mailstop: 168-527
>> >> >>>>Email: [email protected]
>> >> >>>>WWW:
>> >> >>>http://sunset.usc.edu/~mattmann/
>><http://sunset.usc.edu/~mattmann/>
>> >> 
>>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>> >> >>>>Adjunct Associate Professor, Computer Science Department
>> >> >>>>University of Southern California, Los Angeles, CA 90089 USA
>> >> 
>>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>> >> >>>>
>> >> >>>>
>> >> >>>>
>> >> >>>>
>> >> >>>>
>> >> >>>>-----Original Message-----
>> >> >>>>From: "Joyce, Michael J (398M)" <[email protected]>
>> >> >>>>Date: Thursday, March 3, 2016 at 1:23 PM
>> >> >>>>To: "Pan, Lei (398K)" <[email protected]>
>> >> >>>>Cc: jpluser <[email protected]>
>> >> >>>>Subject: Re: assign issue to people?
>> >> >>>>
>> >> >>>>>Hrm if he’s on there then it seems to be an issue with
>>permissions.
>> >> >>>>>Best
>> >> >>>>>thing you can do is make a ticket on the INFRA project letting
>>them
>> >> >>>>>know
>> >> >>>>>that there seems to be permission problems for you guys on CMDA.
>> >> >>>>>
>> >> >>>>>I’ve CCed Chris as well since I think he’s an admin on the
>>task. He
>> >> >>>>>may
>> >> >>>>>be
>> >> >>>>>able to fix it, but I’m not certain. Infra definitely can
>>though.
>> >> >>>>>
>> >> >>>>>Let me know if you need some help!
>> >> >>>>>--
>> >> >>>>>Michael J. Joyce
>> >> >>>>>Scientific Applications Software Engineer
>> >> >>>>>Instrument Software and Science Data Systems
>> >> >>>>>NASA Jet Propulsion Laboratory
>> >> >>>>>California Institute of Technology
>> >> >>>>>4800 Oak Grove Drive
>> >> >>>>>Pasadena, California 91109
>> >> >>>>>Mail Stop: 158-242
>> >> >>>>>Cel: (626) 788-7511 <tel:%28626%29%20788-7511>
>> >> >>>>>Tel: (818) 354-7550 <tel:%28818%29%20354-7550>
>> >> >>>>>Fax: (818) 393-1370 <tel:%28818%29%20393-1370>
>> >> >>>>>
>> >> >>>>>
>> >> >>>>>
>> >> >>>>>
>> >> >>>>>
>> >> >>>>>On 3/3/16, 12:59 PM, "Pan, Lei (398K)" <[email protected]>
>> >>wrote:
>> >> >>>>>
>> >> >>>>>>Hi Mike,
>> >> >>>>>>
>> >> >>>>>>This person, Wei Wang, has already added comment to the
>> >> >>>>>>issue I created, so he is registered with our project
>> >> >>>>>>on JIRA.
>> >> >>>>>>
>> >> >>>>>>Other than registering oneself, I don¹t know how to ³add²
>> >> >>>>>>one to this project. There does not seem to be a GUI for
>> >> >>>>>>³adding² or for ³assigning.² Do I have to be some sort
>> >> >>>>>>of admin for this project to be able to do those?
>> >> >>>>>>
>> >> >>>>>>Thanks,
>> >> >>>>>>-Lei
>> >> >>>>>>
>> >> >>>>>>On 3/3/16, 12:48 PM, "Joyce, Michael J (398M)"
>> >> >>>>>><[email protected]> wrote:
>> >> >>>>>>
>> >> >>>>>>>Hey Lei,
>> >> >>>>>>>
>> >> >>>>>>>Normally you can edit the assignee and it will autocomplete
>>their
>> >> >>>>>>>name
>> >> >>>>>>>for
>> >> >>>>>>>you. I don¹t have the perms to be able to do it. It¹s possible
>> >>that
>> >> >>>>>>>the
>> >> >>>>>>>person doesn¹t have an account, in which case you wouldn¹t be
>> >>able
>> >> >>>>>>>to
>> >> >>>>>>>add
>> >> >>>>>>>them. Can you try adding me and see if it works for you? If
>>you
>> >>can
>> >> >>>>>>>add
>> >> >>>>>>>me
>> >> >>>>>>>then it¹s just an issue of them not being in the system. If
>>you
>> >> >>>>>>>can¹t
>> >> >>>>>>>it¹s
>> >> >>>>>>>probably a permissions issue and we should get in touch with
>> >>Infra.
>> >> >>>>>>>
>> >> >>>>>>>Let me know if that helps you out.
>> >> >>>>>>>--
>> >> >>>>>>>Michael J. Joyce
>> >> >>>>>>>Scientific Applications Software Engineer
>> >> >>>>>>>Instrument Software and Science Data Systems
>> >> >>>>>>>NASA Jet Propulsion Laboratory
>> >> >>>>>>>California Institute of Technology
>> >> >>>>>>>4800 Oak Grove Drive
>> >> >>>>>>>Pasadena, California 91109
>> >> >>>>>>>Mail Stop: 158-242
>> >> >>>>>>>Cel: (626) 788-7511 <tel:%28626%29%20788-7511>
>> >> >>>>>>>Tel: (818) 354-7550 <tel:%28818%29%20354-7550>
>> >> >>>>>>>Fax: (818) 393-1370 <tel:%28818%29%20393-1370>
>> >> >>>>>>>
>> >> >>>>>>>
>> >> >>>>>>>
>> >> >>>>>>>
>> >> >>>>>>>
>> >> >>>>>>>On 3/3/16, 11:43 AM, "Pan, Lei (398K)" <[email protected]>
>> >> wrote:
>> >> >>>>>>>
>> >> >>>>>>>>Hi Mike,
>> >> >>>>>>>>
>> >> >>>>>>>>
>> >> >>>>>>>>I cannot seem to find the way to assign an issue
>> >> >>>>>>>>to a developer on
>> >> >>>>>>>>https://issues.apache.org/jira/browse/CMDA-1
>> >> >>>>>>>>
>> >> >>>>>>>>
>> >> >>>>>>>>What I wanted is to assign the issue I created
>> >> >>>>>>>>to the developer named Wei Wang.
>> >> >>>>>>>>Could you please show me how to do it?
>> >> >>>>>>>>
>> >> >>>>>>>>
>> >> >>>>>>>>Thanks,
>> >> >>>>>>>>-Lei
>> >> >>>>>>>
>> >> >>>>>>
>> >> >>>>>
>> >> >>>>
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>
>> >> >
>> >>
>> >>
>>
>>

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