Hi Lei:

Could I get Admin access?

Thanks a lot.

Best regards,
Jia

On Mon, Mar 21, 2016 at 10:48 AM, Pan, Lei (398K) <[email protected]>
wrote:

> Hi Jimmy,
>
> Now I have Admin access, and I can see the “Overview”
> and “Administration” tabs.
>
> But I can still only assign issues to myself. I used
> “CMDA-9” as an example. This issue was created by
> Qihao Bao, and I was trying to assign it to him.
> But when I typed in his name in the Assignee text box,
> I got the error of “User Qihao Bao does not exist.”
>
> Could you please try to re-assign this issue to see if
> as an admin you are able to assign it to Qihao?
>
> Thanks,
> -Lei
>
>
>
> On 3/21/16, 9:40 AM, "[email protected] on behalf of Michael Joyce"
> <[email protected] on behalf of [email protected]> wrote:
>
> >It's possible the lack of "Overview" is just a result of you not having
> >Admin access. If I go to the page w/o logging in I see the categories you
> >mention in the left bar w/o the Overview header. If I log in I have the
> >Overview header and an Admin option. Either way, you don't have the admin
> >option if it's not there in the top left, and it sounds like you don't
> >have
> >that =D
> >
> >
> >-- Jimmy
> >
> >On Wed, Mar 16, 2016 at 12:22 PM, Pan, Lei (398K) <[email protected]>
> >wrote:
> >
> >> Hi Jimmy,
> >>
> >> I don’t even see “Overview” on the left hand side.
> >> The page I land to via this url:
> >> https://issues.apache.org/jira/browse/CMDA
> >>
> >> has 5 options on the left:
> >> Summary
> >> Issues
> >> Reports
> >> Source
> >> Reviews
> >>
> >> Clicking on those does not give me “Overview” either.
> >> So is it an Infra issue? I did contact them, and
> >> they at least allowed me to assign issues to myself.
> >>
> >> Thanks,
> >> -Lei
> >>
> >>
> >> On 3/16/16, 12:05 PM, "[email protected] on behalf of Michael Joyce"
> >> <[email protected] on behalf of [email protected]> wrote:
> >>
> >> >Hi Lei,
> >> >
> >> >The "Administration" tab would be on the left hand side of the main
> >> >landing
> >> >page next to "Overview". If you don't see that you'll need to reach
> >>out to
> >> >Infra to get it resolved.
> >> >
> >> >
> >> >-- Jimmy
> >> >
> >> >On Wed, Mar 16, 2016 at 12:01 PM, Pan, Lei (398K)
> >><[email protected]>
> >> >wrote:
> >> >
> >> >> Hi Chris or Mike:
> >> >>
> >> >> I do not see the “administration tab” and cannot
> >> >> assign issues to people other than myself. Do you
> >> >> think this is an issue that I should contact
> >> >> [email protected] about again?
> >> >>
> >> >> Thanks,
> >> >> -Lei
> >> >>
> >> >> On 3/12/16, 1:01 PM, "Pan, Lei (398K)" <[email protected]> wrote:
> >> >>
> >> >> >Hi Chris:
> >> >> >
> >> >> >Thanks a lot for helping out. The JIRA website had been
> >> >> >down for a while yesterday. No I do not even see
> >> >> >the “administration tab.” Where is that please?
> >> >> >
> >> >> >-Lei
> >> >> >
> >> >> >On 3/11/16, 12:15 PM, "Mattmann, Chris A (3980)"
> >> >> ><[email protected]> wrote:
> >> >> >
> >> >> >>Lei, I am CC’ing the dev list, since this is public discussion.
> >> >> >>
> >> >> >>You can get the list by logging on to JIRA then clicking the
> >> >> >>administration tab - are you able to see it?
> >> >> >>
> >> >> >>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> >> >> >>Chris Mattmann, Ph.D.
> >> >> >>Chief Architect
> >> >> >>Instrument Software and Science Data Systems Section (398)
> >> >> >>NASA Jet Propulsion Laboratory Pasadena, CA 91109 USA
> >> >> >>Office: 168-519, Mailstop: 168-527
> >> >> >>Email: [email protected]
> >> >> >>WWW:  http://sunset.usc.edu/~mattmann/
> >> >> >>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> >> >> >>Director, Information Retrieval and Data Science Group (IRDS)
> >> >> >>Adjunct Associate Professor, Computer Science Department
> >> >> >>University of Southern California, Los Angeles, CA 90089 USA
> >> >> >>WWW: http://irds.usc.edu/
> >> >> >>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >>-----Original Message-----
> >> >> >>From: "Pan, Lei (398K)" <[email protected]>
> >> >> >>Date: Thursday, March 10, 2016 at 10:34 AM
> >> >> >>To: Daniel Takamori <[email protected]>, jpluser
> >> >> >><[email protected]>
> >> >> >>Cc: "Joyce, Michael J (398M)" <[email protected]>
> >> >> >>Subject: Re: assign issue to people?
> >> >> >>
> >> >> >>>Hi Pono or Chris:
> >> >> >>>
> >> >> >>>
> >> >> >>>Now I am able to assign issues, but only to myself.
> >> >> >>>I know someone named “Wei Wang” is registered
> >> >> >>>with JIRA, but JIRA does not suggest him in the
> >> >> >>>suggestions when I tried to assign. When I typed
> >> >> >>>his name in the Assignee box, I got “no matches.”
> >> >> >>>
> >> >> >>>
> >> >> >>>And I would like to get a list of people who registered
> >> >> >>>to our CDMA JIRA, how can I get it please?
> >> >> >>>
> >> >> >>>
> >> >> >>>Thanks,
> >> >> >>>-Lei
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>>From: Daniel Takamori <[email protected]>
> >> >> >>>Date: Tuesday, March 8, 2016 at 7:22 AM
> >> >> >>>To: JPL <[email protected]>
> >> >> >>>Cc: "Mattmann, Chris A (3980)" <[email protected]>
> >> >> >>>Subject: Re: FW: assign issue to people?
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>>Added you as a committer to the CMDA JIRA.  Chris, you should be
> >> >>able to
> >> >> >>>add committers and change their roles, if you don't seem to be
> >>able
> >> >>to
> >> >> >>>feel free to shoot us a ticket.
> >> >> >>>
> >> >> >>>
> >> >> >>>Cheers,
> >> >> >>>-Pono
> >> >> >>>
> >> >> >>>
> >> >> >>>On Tue, Mar 8, 2016 at 12:38 AM, Pan, Lei (398K)
> >> >> >>><[email protected]> wrote:
> >> >> >>>
> >> >> >>>Hi,
> >> >> >>>
> >> >> >>>Can you please add me as an admin to JIRA?
> >> >> >>>
> >> >> >>>Thanks,
> >> >> >>>-Lei
> >> >> >>>
> >> >> >>>On 3/7/16, 10:01 PM, "Mattmann, Chris A (3980)"
> >> >> >>><[email protected]> wrote:
> >> >> >>>
> >> >> >>>>Lei, can you email [email protected] and ask to be
> >> >> >>>>added as an admin to JIRA - they can help you do that.
> >> >> >>>>
> >> >>
> >>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> >> >> >>>>Chris Mattmann, Ph.D.
> >> >> >>>>Chief Architect
> >> >> >>>>Instrument Software and Science Data Systems Section (398)
> >> >> >>>>NASA Jet Propulsion Laboratory Pasadena, CA 91109 USA
> >> >> >>>>Office: 168-519, Mailstop: 168-527
> >> >> >>>>Email: [email protected]
> >> >> >>>>WWW:
> >> >> >>>http://sunset.usc.edu/~mattmann/
> >><http://sunset.usc.edu/~mattmann/>
> >> >>
> >>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> >> >> >>>>Adjunct Associate Professor, Computer Science Department
> >> >> >>>>University of Southern California, Los Angeles, CA 90089 USA
> >> >>
> >>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> >> >> >>>>
> >> >> >>>>
> >> >> >>>>
> >> >> >>>>
> >> >> >>>>
> >> >> >>>>-----Original Message-----
> >> >> >>>>From: "Joyce, Michael J (398M)" <[email protected]>
> >> >> >>>>Date: Thursday, March 3, 2016 at 1:23 PM
> >> >> >>>>To: "Pan, Lei (398K)" <[email protected]>
> >> >> >>>>Cc: jpluser <[email protected]>
> >> >> >>>>Subject: Re: assign issue to people?
> >> >> >>>>
> >> >> >>>>>Hrm if he’s on there then it seems to be an issue with
> >>permissions.
> >> >> >>>>>Best
> >> >> >>>>>thing you can do is make a ticket on the INFRA project letting
> >>them
> >> >> >>>>>know
> >> >> >>>>>that there seems to be permission problems for you guys on CMDA.
> >> >> >>>>>
> >> >> >>>>>I’ve CCed Chris as well since I think he’s an admin on the
> >>task. He
> >> >> >>>>>may
> >> >> >>>>>be
> >> >> >>>>>able to fix it, but I’m not certain. Infra definitely can
> >>though.
> >> >> >>>>>
> >> >> >>>>>Let me know if you need some help!
> >> >> >>>>>--
> >> >> >>>>>Michael J. Joyce
> >> >> >>>>>Scientific Applications Software Engineer
> >> >> >>>>>Instrument Software and Science Data Systems
> >> >> >>>>>NASA Jet Propulsion Laboratory
> >> >> >>>>>California Institute of Technology
> >> >> >>>>>4800 Oak Grove Drive
> >> >> >>>>>Pasadena, California 91109
> >> >> >>>>>Mail Stop: 158-242
> >> >> >>>>>Cel: (626) 788-7511 <tel:%28626%29%20788-7511>
> >> >> >>>>>Tel: (818) 354-7550 <tel:%28818%29%20354-7550>
> >> >> >>>>>Fax: (818) 393-1370 <tel:%28818%29%20393-1370>
> >> >> >>>>>
> >> >> >>>>>
> >> >> >>>>>
> >> >> >>>>>
> >> >> >>>>>
> >> >> >>>>>On 3/3/16, 12:59 PM, "Pan, Lei (398K)" <[email protected]>
> >> >>wrote:
> >> >> >>>>>
> >> >> >>>>>>Hi Mike,
> >> >> >>>>>>
> >> >> >>>>>>This person, Wei Wang, has already added comment to the
> >> >> >>>>>>issue I created, so he is registered with our project
> >> >> >>>>>>on JIRA.
> >> >> >>>>>>
> >> >> >>>>>>Other than registering oneself, I don¹t know how to ³add²
> >> >> >>>>>>one to this project. There does not seem to be a GUI for
> >> >> >>>>>>³adding² or for ³assigning.² Do I have to be some sort
> >> >> >>>>>>of admin for this project to be able to do those?
> >> >> >>>>>>
> >> >> >>>>>>Thanks,
> >> >> >>>>>>-Lei
> >> >> >>>>>>
> >> >> >>>>>>On 3/3/16, 12:48 PM, "Joyce, Michael J (398M)"
> >> >> >>>>>><[email protected]> wrote:
> >> >> >>>>>>
> >> >> >>>>>>>Hey Lei,
> >> >> >>>>>>>
> >> >> >>>>>>>Normally you can edit the assignee and it will autocomplete
> >>their
> >> >> >>>>>>>name
> >> >> >>>>>>>for
> >> >> >>>>>>>you. I don¹t have the perms to be able to do it. It¹s possible
> >> >>that
> >> >> >>>>>>>the
> >> >> >>>>>>>person doesn¹t have an account, in which case you wouldn¹t be
> >> >>able
> >> >> >>>>>>>to
> >> >> >>>>>>>add
> >> >> >>>>>>>them. Can you try adding me and see if it works for you? If
> >>you
> >> >>can
> >> >> >>>>>>>add
> >> >> >>>>>>>me
> >> >> >>>>>>>then it¹s just an issue of them not being in the system. If
> >>you
> >> >> >>>>>>>can¹t
> >> >> >>>>>>>it¹s
> >> >> >>>>>>>probably a permissions issue and we should get in touch with
> >> >>Infra.
> >> >> >>>>>>>
> >> >> >>>>>>>Let me know if that helps you out.
> >> >> >>>>>>>--
> >> >> >>>>>>>Michael J. Joyce
> >> >> >>>>>>>Scientific Applications Software Engineer
> >> >> >>>>>>>Instrument Software and Science Data Systems
> >> >> >>>>>>>NASA Jet Propulsion Laboratory
> >> >> >>>>>>>California Institute of Technology
> >> >> >>>>>>>4800 Oak Grove Drive
> >> >> >>>>>>>Pasadena, California 91109
> >> >> >>>>>>>Mail Stop: 158-242
> >> >> >>>>>>>Cel: (626) 788-7511 <tel:%28626%29%20788-7511>
> >> >> >>>>>>>Tel: (818) 354-7550 <tel:%28818%29%20354-7550>
> >> >> >>>>>>>Fax: (818) 393-1370 <tel:%28818%29%20393-1370>
> >> >> >>>>>>>
> >> >> >>>>>>>
> >> >> >>>>>>>
> >> >> >>>>>>>
> >> >> >>>>>>>
> >> >> >>>>>>>On 3/3/16, 11:43 AM, "Pan, Lei (398K)" <[email protected]>
> >> >> wrote:
> >> >> >>>>>>>
> >> >> >>>>>>>>Hi Mike,
> >> >> >>>>>>>>
> >> >> >>>>>>>>
> >> >> >>>>>>>>I cannot seem to find the way to assign an issue
> >> >> >>>>>>>>to a developer on
> >> >> >>>>>>>>https://issues.apache.org/jira/browse/CMDA-1
> >> >> >>>>>>>>
> >> >> >>>>>>>>
> >> >> >>>>>>>>What I wanted is to assign the issue I created
> >> >> >>>>>>>>to the developer named Wei Wang.
> >> >> >>>>>>>>Could you please show me how to do it?
> >> >> >>>>>>>>
> >> >> >>>>>>>>
> >> >> >>>>>>>>Thanks,
> >> >> >>>>>>>>-Lei
> >> >> >>>>>>>
> >> >> >>>>>>
> >> >> >>>>>
> >> >> >>>>
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>
> >> >> >
> >> >>
> >> >>
> >>
> >>
>
>

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