Lei,

If you have admin access you should be able to add others as well.
Go to Administration > Roles and add people as users under “Administrators"
--
Michael J. Joyce
Scientific Applications Software Engineer
Instrument Software and Science Data Systems
NASA Jet Propulsion Laboratory
California Institute of Technology
4800 Oak Grove Drive
Pasadena, California 91109
Mail Stop: 158-242
Cel: (626) 788-7511
Tel: (818) 354-7550
Fax: (818) 393-1370





On 3/22/16, 5:49 PM, "Pan, Lei (398K)" <[email protected]> wrote:

>Yes, please email [email protected] and ask to be
>added as an admin to JIRA.
>
>Thanks,
>-Lei
>
>
>On 3/22/16, 5:23 PM, "Jia Zhang" <[email protected]> wrote:
>
>>Hi Lei:
>>
>>Could I get Admin access?
>>
>>Thanks a lot.
>>
>>Best regards,
>>Jia
>>
>>On Mon, Mar 21, 2016 at 10:48 AM, Pan, Lei (398K) <[email protected]>
>>wrote:
>>
>>> Hi Jimmy,
>>>
>>> Now I have Admin access, and I can see the “Overview”
>>> and “Administration” tabs.
>>>
>>> But I can still only assign issues to myself. I used
>>> “CMDA-9” as an example. This issue was created by
>>> Qihao Bao, and I was trying to assign it to him.
>>> But when I typed in his name in the Assignee text box,
>>> I got the error of “User Qihao Bao does not exist.”
>>>
>>> Could you please try to re-assign this issue to see if
>>> as an admin you are able to assign it to Qihao?
>>>
>>> Thanks,
>>> -Lei
>>>
>>>
>>>
>>> On 3/21/16, 9:40 AM, "[email protected] on behalf of Michael Joyce"
>>> <[email protected] on behalf of [email protected]> wrote:
>>>
>>> >It's possible the lack of "Overview" is just a result of you not
>>>having
>>> >Admin access. If I go to the page w/o logging in I see the categories
>>>you
>>> >mention in the left bar w/o the Overview header. If I log in I have
>>>the
>>> >Overview header and an Admin option. Either way, you don't have the
>>>admin
>>> >option if it's not there in the top left, and it sounds like you don't
>>> >have
>>> >that =D
>>> >
>>> >
>>> >-- Jimmy
>>> >
>>> >On Wed, Mar 16, 2016 at 12:22 PM, Pan, Lei (398K)
>>><[email protected]>
>>> >wrote:
>>> >
>>> >> Hi Jimmy,
>>> >>
>>> >> I don’t even see “Overview” on the left hand side.
>>> >> The page I land to via this url:
>>> >> https://issues.apache.org/jira/browse/CMDA
>>> >>
>>> >> has 5 options on the left:
>>> >> Summary
>>> >> Issues
>>> >> Reports
>>> >> Source
>>> >> Reviews
>>> >>
>>> >> Clicking on those does not give me “Overview” either.
>>> >> So is it an Infra issue? I did contact them, and
>>> >> they at least allowed me to assign issues to myself.
>>> >>
>>> >> Thanks,
>>> >> -Lei
>>> >>
>>> >>
>>> >> On 3/16/16, 12:05 PM, "[email protected] on behalf of Michael
>>>Joyce"
>>> >> <[email protected] on behalf of [email protected]> wrote:
>>> >>
>>> >> >Hi Lei,
>>> >> >
>>> >> >The "Administration" tab would be on the left hand side of the main
>>> >> >landing
>>> >> >page next to "Overview". If you don't see that you'll need to reach
>>> >>out to
>>> >> >Infra to get it resolved.
>>> >> >
>>> >> >
>>> >> >-- Jimmy
>>> >> >
>>> >> >On Wed, Mar 16, 2016 at 12:01 PM, Pan, Lei (398K)
>>> >><[email protected]>
>>> >> >wrote:
>>> >> >
>>> >> >> Hi Chris or Mike:
>>> >> >>
>>> >> >> I do not see the “administration tab” and cannot
>>> >> >> assign issues to people other than myself. Do you
>>> >> >> think this is an issue that I should contact
>>> >> >> [email protected] about again?
>>> >> >>
>>> >> >> Thanks,
>>> >> >> -Lei
>>> >> >>
>>> >> >> On 3/12/16, 1:01 PM, "Pan, Lei (398K)" <[email protected]>
>>>wrote:
>>> >> >>
>>> >> >> >Hi Chris:
>>> >> >> >
>>> >> >> >Thanks a lot for helping out. The JIRA website had been
>>> >> >> >down for a while yesterday. No I do not even see
>>> >> >> >the “administration tab.” Where is that please?
>>> >> >> >
>>> >> >> >-Lei
>>> >> >> >
>>> >> >> >On 3/11/16, 12:15 PM, "Mattmann, Chris A (3980)"
>>> >> >> ><[email protected]> wrote:
>>> >> >> >
>>> >> >> >>Lei, I am CC’ing the dev list, since this is public discussion.
>>> >> >> >>
>>> >> >> >>You can get the list by logging on to JIRA then clicking the
>>> >> >> >>administration tab - are you able to see it?
>>> >> >> >>
>>> >> >> 
>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>>> >> >> >>Chris Mattmann, Ph.D.
>>> >> >> >>Chief Architect
>>> >> >> >>Instrument Software and Science Data Systems Section (398)
>>> >> >> >>NASA Jet Propulsion Laboratory Pasadena, CA 91109 USA
>>> >> >> >>Office: 168-519, Mailstop: 168-527
>>> >> >> >>Email: [email protected]
>>> >> >> >>WWW:  http://sunset.usc.edu/~mattmann/
>>> >> >> 
>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>>> >> >> >>Director, Information Retrieval and Data Science Group (IRDS)
>>> >> >> >>Adjunct Associate Professor, Computer Science Department
>>> >> >> >>University of Southern California, Los Angeles, CA 90089 USA
>>> >> >> >>WWW: http://irds.usc.edu/
>>> >> >> 
>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>>> >> >> >>
>>> >> >> >>
>>> >> >> >>
>>> >> >> >>
>>> >> >> >>
>>> >> >> >>-----Original Message-----
>>> >> >> >>From: "Pan, Lei (398K)" <[email protected]>
>>> >> >> >>Date: Thursday, March 10, 2016 at 10:34 AM
>>> >> >> >>To: Daniel Takamori <[email protected]>, jpluser
>>> >> >> >><[email protected]>
>>> >> >> >>Cc: "Joyce, Michael J (398M)" <[email protected]>
>>> >> >> >>Subject: Re: assign issue to people?
>>> >> >> >>
>>> >> >> >>>Hi Pono or Chris:
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>Now I am able to assign issues, but only to myself.
>>> >> >> >>>I know someone named “Wei Wang” is registered
>>> >> >> >>>with JIRA, but JIRA does not suggest him in the
>>> >> >> >>>suggestions when I tried to assign. When I typed
>>> >> >> >>>his name in the Assignee box, I got “no matches.”
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>And I would like to get a list of people who registered
>>> >> >> >>>to our CDMA JIRA, how can I get it please?
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>Thanks,
>>> >> >> >>>-Lei
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>From: Daniel Takamori <[email protected]>
>>> >> >> >>>Date: Tuesday, March 8, 2016 at 7:22 AM
>>> >> >> >>>To: JPL <[email protected]>
>>> >> >> >>>Cc: "Mattmann, Chris A (3980)" <[email protected]>
>>> >> >> >>>Subject: Re: FW: assign issue to people?
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>Added you as a committer to the CMDA JIRA.  Chris, you should
>>>be
>>> >> >>able to
>>> >> >> >>>add committers and change their roles, if you don't seem to be
>>> >>able
>>> >> >>to
>>> >> >> >>>feel free to shoot us a ticket.
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>Cheers,
>>> >> >> >>>-Pono
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>On Tue, Mar 8, 2016 at 12:38 AM, Pan, Lei (398K)
>>> >> >> >>><[email protected]> wrote:
>>> >> >> >>>
>>> >> >> >>>Hi,
>>> >> >> >>>
>>> >> >> >>>Can you please add me as an admin to JIRA?
>>> >> >> >>>
>>> >> >> >>>Thanks,
>>> >> >> >>>-Lei
>>> >> >> >>>
>>> >> >> >>>On 3/7/16, 10:01 PM, "Mattmann, Chris A (3980)"
>>> >> >> >>><[email protected]> wrote:
>>> >> >> >>>
>>> >> >> >>>>Lei, can you email [email protected] and ask to be
>>> >> >> >>>>added as an admin to JIRA - they can help you do that.
>>> >> >> >>>>
>>> >> >>
>>> 
>>>>>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>>> >> >> >>>>Chris Mattmann, Ph.D.
>>> >> >> >>>>Chief Architect
>>> >> >> >>>>Instrument Software and Science Data Systems Section (398)
>>> >> >> >>>>NASA Jet Propulsion Laboratory Pasadena, CA 91109 USA
>>> >> >> >>>>Office: 168-519, Mailstop: 168-527
>>> >> >> >>>>Email: [email protected]
>>> >> >> >>>>WWW:
>>> >> >> >>>http://sunset.usc.edu/~mattmann/
>>> >><http://sunset.usc.edu/~mattmann/>
>>> >> >>
>>> 
>>>>>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>>> >> >> >>>>Adjunct Associate Professor, Computer Science Department
>>> >> >> >>>>University of Southern California, Los Angeles, CA 90089 USA
>>> >> >>
>>> 
>>>>>>>>>++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>>> >> >> >>>>
>>> >> >> >>>>
>>> >> >> >>>>
>>> >> >> >>>>
>>> >> >> >>>>
>>> >> >> >>>>-----Original Message-----
>>> >> >> >>>>From: "Joyce, Michael J (398M)"
>>><[email protected]>
>>> >> >> >>>>Date: Thursday, March 3, 2016 at 1:23 PM
>>> >> >> >>>>To: "Pan, Lei (398K)" <[email protected]>
>>> >> >> >>>>Cc: jpluser <[email protected]>
>>> >> >> >>>>Subject: Re: assign issue to people?
>>> >> >> >>>>
>>> >> >> >>>>>Hrm if he’s on there then it seems to be an issue with
>>> >>permissions.
>>> >> >> >>>>>Best
>>> >> >> >>>>>thing you can do is make a ticket on the INFRA project
>>>letting
>>> >>them
>>> >> >> >>>>>know
>>> >> >> >>>>>that there seems to be permission problems for you guys on
>>>CMDA.
>>> >> >> >>>>>
>>> >> >> >>>>>I’ve CCed Chris as well since I think he’s an admin on the
>>> >>task. He
>>> >> >> >>>>>may
>>> >> >> >>>>>be
>>> >> >> >>>>>able to fix it, but I’m not certain. Infra definitely can
>>> >>though.
>>> >> >> >>>>>
>>> >> >> >>>>>Let me know if you need some help!
>>> >> >> >>>>>--
>>> >> >> >>>>>Michael J. Joyce
>>> >> >> >>>>>Scientific Applications Software Engineer
>>> >> >> >>>>>Instrument Software and Science Data Systems
>>> >> >> >>>>>NASA Jet Propulsion Laboratory
>>> >> >> >>>>>California Institute of Technology
>>> >> >> >>>>>4800 Oak Grove Drive
>>> >> >> >>>>>Pasadena, California 91109
>>> >> >> >>>>>Mail Stop: 158-242
>>> >> >> >>>>>Cel: (626) 788-7511 <tel:%28626%29%20788-7511>
>>> >> >> >>>>>Tel: (818) 354-7550 <tel:%28818%29%20354-7550>
>>> >> >> >>>>>Fax: (818) 393-1370 <tel:%28818%29%20393-1370>
>>> >> >> >>>>>
>>> >> >> >>>>>
>>> >> >> >>>>>
>>> >> >> >>>>>
>>> >> >> >>>>>
>>> >> >> >>>>>On 3/3/16, 12:59 PM, "Pan, Lei (398K)"
>>><[email protected]>
>>> >> >>wrote:
>>> >> >> >>>>>
>>> >> >> >>>>>>Hi Mike,
>>> >> >> >>>>>>
>>> >> >> >>>>>>This person, Wei Wang, has already added comment to the
>>> >> >> >>>>>>issue I created, so he is registered with our project
>>> >> >> >>>>>>on JIRA.
>>> >> >> >>>>>>
>>> >> >> >>>>>>Other than registering oneself, I don¹t know how to ³add²
>>> >> >> >>>>>>one to this project. There does not seem to be a GUI for
>>> >> >> >>>>>>³adding² or for ³assigning.² Do I have to be some sort
>>> >> >> >>>>>>of admin for this project to be able to do those?
>>> >> >> >>>>>>
>>> >> >> >>>>>>Thanks,
>>> >> >> >>>>>>-Lei
>>> >> >> >>>>>>
>>> >> >> >>>>>>On 3/3/16, 12:48 PM, "Joyce, Michael J (398M)"
>>> >> >> >>>>>><[email protected]> wrote:
>>> >> >> >>>>>>
>>> >> >> >>>>>>>Hey Lei,
>>> >> >> >>>>>>>
>>> >> >> >>>>>>>Normally you can edit the assignee and it will
>>>autocomplete
>>> >>their
>>> >> >> >>>>>>>name
>>> >> >> >>>>>>>for
>>> >> >> >>>>>>>you. I don¹t have the perms to be able to do it. It¹s
>>>possible
>>> >> >>that
>>> >> >> >>>>>>>the
>>> >> >> >>>>>>>person doesn¹t have an account, in which case you wouldn¹t
>>>be
>>> >> >>able
>>> >> >> >>>>>>>to
>>> >> >> >>>>>>>add
>>> >> >> >>>>>>>them. Can you try adding me and see if it works for you?
>>>If
>>> >>you
>>> >> >>can
>>> >> >> >>>>>>>add
>>> >> >> >>>>>>>me
>>> >> >> >>>>>>>then it¹s just an issue of them not being in the system.
>>>If
>>> >>you
>>> >> >> >>>>>>>can¹t
>>> >> >> >>>>>>>it¹s
>>> >> >> >>>>>>>probably a permissions issue and we should get in touch
>>>with
>>> >> >>Infra.
>>> >> >> >>>>>>>
>>> >> >> >>>>>>>Let me know if that helps you out.
>>> >> >> >>>>>>>--
>>> >> >> >>>>>>>Michael J. Joyce
>>> >> >> >>>>>>>Scientific Applications Software Engineer
>>> >> >> >>>>>>>Instrument Software and Science Data Systems
>>> >> >> >>>>>>>NASA Jet Propulsion Laboratory
>>> >> >> >>>>>>>California Institute of Technology
>>> >> >> >>>>>>>4800 Oak Grove Drive
>>> >> >> >>>>>>>Pasadena, California 91109
>>> >> >> >>>>>>>Mail Stop: 158-242
>>> >> >> >>>>>>>Cel: (626) 788-7511 <tel:%28626%29%20788-7511>
>>> >> >> >>>>>>>Tel: (818) 354-7550 <tel:%28818%29%20354-7550>
>>> >> >> >>>>>>>Fax: (818) 393-1370 <tel:%28818%29%20393-1370>
>>> >> >> >>>>>>>
>>> >> >> >>>>>>>
>>> >> >> >>>>>>>
>>> >> >> >>>>>>>
>>> >> >> >>>>>>>
>>> >> >> >>>>>>>On 3/3/16, 11:43 AM, "Pan, Lei (398K)"
>>><[email protected]>
>>> >> >> wrote:
>>> >> >> >>>>>>>
>>> >> >> >>>>>>>>Hi Mike,
>>> >> >> >>>>>>>>
>>> >> >> >>>>>>>>
>>> >> >> >>>>>>>>I cannot seem to find the way to assign an issue
>>> >> >> >>>>>>>>to a developer on
>>> >> >> >>>>>>>>https://issues.apache.org/jira/browse/CMDA-1
>>> >> >> >>>>>>>>
>>> >> >> >>>>>>>>
>>> >> >> >>>>>>>>What I wanted is to assign the issue I created
>>> >> >> >>>>>>>>to the developer named Wei Wang.
>>> >> >> >>>>>>>>Could you please show me how to do it?
>>> >> >> >>>>>>>>
>>> >> >> >>>>>>>>
>>> >> >> >>>>>>>>Thanks,
>>> >> >> >>>>>>>>-Lei
>>> >> >> >>>>>>>
>>> >> >> >>>>>>
>>> >> >> >>>>>
>>> >> >> >>>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>>
>>> >> >> >>
>>> >> >> >
>>> >> >>
>>> >> >>
>>> >>
>>> >>
>>>
>>>
>

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