Quick update for those who don't want to read JIRA (you can subscribe to the issue, by the way - could use more voices...):

Because the request is to put user support discussions there only for now, we aren't strictly required to have email integration with our users@ list. That's good!

The bad news is that GitHub Repo Discussions are still in limited beta, and we need someone at GH to enable that for our repo.

I have asked Infra to reach out to GH to ask about this, but have zero visibility into progress on that.

If I don't see any progress in a week or two, I'll poke them again.

The _good_ news is that if we felt we wanted to move forward with an alternative solution - again for user help only, no product decision making allowed outside of dev@ / something that cc's to dev@ - we could do that. But let's not be too hasty, GH Repo Discussions looks like the best match for us and the least long-term maintenance work.

-Joan "less admin == more maintainable" Touzet

On 2020-05-26 10:52, Nick Vatamaniuc wrote:
+1

Thank you, Joan!

On Fri, May 22, 2020 at 2:50 PM Jan Lehnardt <j...@apache.org> wrote:

Thanks Joan, I’m looking forward to Infra feedback.

Best
Jan
—

On 22. May 2020, at 19:31, Joan Touzet <woh...@apache.org> wrote:

I haven't gotten a lot of feedback on this proposal. (I know a lot of people 
are marching towards deadlines right now.) I also don't want to take it to 
users@, unless there's a reality of it happening.

In the interest of moving this forward, I'm going to open an exploratory issue 
with Infra to see how much work it'd be to make this happen. Hopefully, we're 
not the first people to ask.

We'll still need a vote here, or on users@, before we would actually move 
activity to GH Discussions, but it won't be the gating factor for a while yet, 
I bet.

FYI, per our project guidelines/bylaws, this would be a non-technical decision, 
allowing for lazy consensus and a lazy majority (3 binding +1s, more binding 
+1s than binding -1s), with binding votes cast by committers, and no vetos.

-Joan

On 2020-05-12 14:41, Joan Touzet wrote:
On 2020-05-12 5:46 a.m., Ilya Khlopotov wrote:
I would be +1 as long as it works and we have options to migrate archive 
elsewhere if/when we need to.
You are proposing to mirror email traffic which means that mail archive would 
have a complete history and spare the project from total vendor lock in.

Yup, that'd be a requirement from the ASF's perspective, regardless of 
technology we select.
-Joan
Best regards,
ILYA

On 2020/05/11 19:04:53, Joan Touzet <woh...@apache.org> wrote:
On 2020-03-15 9:36, Dave Cottlehuber wrote:
On Fri, 13 Mar 2020, at 14:35, Naomi Slater wrote:
apparently GitHub has discussions now. it's still in beta, but you can
specifically request it if you want it if you contact support, I think

e.g., https://github.com/zeit/next.js/discussions
<https://github.com/zeit/next.js/discussions>

interesting.

I'm interested to know what we think about this and how this
might/could fit into our plans for user support, discussion, etc.

Given that we already have email integration with GitHub, this will
probably be easier to get through the ASF bureaucracy than something
brand new.

I'm willing to take this through Infra if people agree to it. It doesn't
look like there are any separate "boards" or tags yet, so the proposal
would likely be that discussions there would get emailed onto user@. The
hard part will be getting replies to the thread on user@ to go back into
the discussion on GH; we might be able to get an "asf-bot" to do this
for us.

I also looked at Infra's JIRA database, and no one has put in this
request there yet. So, we'd be the first, with all the difficulties that
entails.

Can I get an informal "vote" on this approach and go-ahead? Since it's
informal, anyone is encouraged to respond.

-Joan "adopt, adapt, improve" Touzet


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