dosubot[bot] commented on issue #7958:
URL: 
https://github.com/apache/incubator-devlake/issues/7958#issuecomment-2310128663

   <!-- Answer -->
   I found a similar issue that might be relevant to your problem. The issue 
titled "[Bug][Git Extractor] Git Extractor task failed in a GitHub blueprint" 
was closed and the suggested solution was to change the Docker base image 
<sup>[[1]](https://github.com/apache/incubator-devlake/issues/3719)</sup>.
   
   The "Invalid username or password" error in the gitextractor subtask of your 
pipeline is likely caused by the permission of your tokens. Specifically, it 
could be due to using an unsupported authentication method or a token without 
the necessary permissions for the entities you want to collect 
<sup>[[2]](https://github.com/apache/incubator-devlake-website/blob/main/docs/Troubleshooting/Configuration.md)</sup>.
   
   To resolve this issue, ensure that you are using a supported authentication 
method and that your token has the necessary permissions for the repositories 
you are trying to clone. Additionally, if you are dealing with a private GitLab 
server with a self-signed certificate, you might need to add your root CA to 
the `devlake` container to avoid certificate verification issues 
<sup>[[2]](https://github.com/apache/incubator-devlake-website/blob/main/docs/Troubleshooting/Configuration.md)</sup>.
   
   If the issue persists, consider checking the rate limits and throttling 
mechanisms that could affect the cloning of multiple repositories in a single 
pipeline run. DevLake uses a dynamic rate limit at around 12,000 requests/hour 
to collect GitLab data, and tokens under the same IP address share this rate 
limit 
<sup>[[3]](https://github.com/apache/incubator-devlake-website/blob/main/versioned_docs/version-v0.21/Configuration/GitLab.md)</sup>.
   
   
   <!-- Dosu Comment Footer -->
   *To continue talking to [Dosu](https://dosu.dev), mention @dosu.*
   


-- 
This is an automated message from the Apache Git Service.
To respond to the message, please log on to GitHub and use the
URL above to go to the specific comment.

To unsubscribe, e-mail: dev-unsubscr...@devlake.apache.org

For queries about this service, please contact Infrastructure at:
us...@infra.apache.org

Reply via email to