realhuseyn commented on issue #7958: URL: https://github.com/apache/incubator-devlake/issues/7958#issuecomment-2310263022
> I found a similar issue that might be relevant to your problem. The issue titled "[Bug][Git Extractor] Git Extractor task failed in a GitHub blueprint" was closed and the suggested solution was to change the Docker base image [[1]](https://github.com/apache/incubator-devlake/issues/3719). > > The "Invalid username or password" error in the gitextractor subtask of your pipeline is likely caused by the permission of your tokens. Specifically, it could be due to using an unsupported authentication method or a token without the necessary permissions for the entities you want to collect [[2]](https://github.com/apache/incubator-devlake-website/blob/main/docs/Troubleshooting/Configuration.md). > > To resolve this issue, ensure that you are using a supported authentication method and that your token has the necessary permissions for the repositories you are trying to clone. Additionally, if you are dealing with a private GitLab server with a self-signed certificate, you might need to add your root CA to the `devlake` container to avoid certificate verification issues [[2]](https://github.com/apache/incubator-devlake-website/blob/main/docs/Troubleshooting/Configuration.md). > > If the issue persists, consider checking the rate limits and throttling mechanisms that could affect the cloning of multiple repositories in a single pipeline run. DevLake uses a dynamic rate limit at around 12,000 requests/hour to collect GitLab data, and tokens under the same IP address share this rate limit [[3]](https://github.com/apache/incubator-devlake-website/blob/main/versioned_docs/version-v0.21/Configuration/GitLab.md). > > _To continue talking to [Dosu](https://dosu.dev), mention @dosu._ No. It is not similar. My repositories are private. I have already deployed the latest version of devlake. Also, in my pipeline, some repositories clone successfully, others can't clone. It is GitHub Enterprise Cloud, not on-premise -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: dev-unsubscr...@devlake.apache.org For queries about this service, please contact Infrastructure at: us...@infra.apache.org