Reading this long series of threads, I can summarise the main problem this way.
All this setup hassle is just one more barrier getting in the way of doing what I want to do, which is to help out on the Doc Project. Scott and Gerry have asked for help, and I'd like to do so.
But if I have to spend a lot of time and hassle getting set up to help out, I am very likely to say "it isn't worth the trouble" and go away and do something else.
In fact, I am *that close* (holds fingers about 1 mm apart) to chucking it all in and giving up completely on anything to do with the OOo website. I can work with Authors and help out at conferences, and that's more than enough to fill up my time.
I'm sure many other potential volunteers feel the same way.
If the system cannot be fixed (and I appreciate that it probably can't be), then the instructions absolutely must be made easy enough for Jonathon's "great aunt Martha" to understand, and/or tools must be provided to make setup easy. Otherwise you won't get -- or keep -- the volunteers you need, esp. in a place like Docs where our expertise is more likely to be in writing than in software use.
I hope that Scott's solution works out, but I suspect help is also needed on making sure a key is produced and tested to be sure it works, or whatever is needed to remove that barrier. If I have to troubleshoot every single step, and not know what factor (or combination of factors) might be the problem, I am very likely to give up.
Regards, Jean
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