I've worried about it before. But I also can not find a better way to guide users.
Currently, issues are forced to be created via https://ecomfe.github.io/echarts-issue-helper This approach is learned from "vuejs" [1], which has a larger JS community and has achieved great success in the world. So we thought that their way might work. This is the issue page of "vuejs": [image: Screen Shot 2019-08-26 at 12.51.02.png] [1] https://github.com/vuejs/vue ------------------------------ Su Shuang (100pah) ------------------------------ On Mon, 26 Aug 2019 at 11:09, Ovilia <oviliazh...@gmail.com> wrote: > Hi all, > > Our GitHub bot currently automatically closes issues that didn't create > using our issue helper [1] because hose who open issues tend to forget > important information like what's expected, what's wrong, demos to > reproduce, and etc. > > The main considerations were: > When that information is missing, we cannot help them. So we have to ask > them to provide that. But some people don't come back to GitHub until a few > days or weeks passed. Then, they provide some information. But most likely, > they missed something this time again, so that we still cannot fix their > problems. > > But I agree this is not the best experience we could provide to our users. > So please give your advice on how to improve the experience as well as keep > the maintaining job efficiently. > > > [1] https://ecomfe.github.io/echarts-issue-helper (This will be moved to > Apache domain within a week.) > > Wenli >
