As we don't have the u...@iotdb.apache.org, maybe we can just let user
to use github issue directly for asking help from community.
If we just use the github issue for user to ask questions, I don't
think we need to sync these issues with JIRA.

Just my 2 cents.

Willem Jiang

Twitter: willemjiang
Weibo: 姜宁willem

On Mon, Jan 6, 2020 at 10:04 PM Xiangdong Huang <saint...@gmail.com> wrote:
>
> Hi Chris,
>
> Using https://github.com/coreos/issue-sync as an example (though it can not
> sync github and jira two-way), we need a jira account that can submit
> issues. As everyone can register account, there is no problem.
>
> But the tool requires change JIRA's project template, e.g., add some fields
> to an issue. I am not sure which permission can do that.
>
> I think this tool is not the only choice, I need more survey...
>
> By the way, can you help us to change the permission schema on jira? The
> discussion is at [1].
> The following is the summary:
>
> > Current the "Assignable User" needs to be Administrator/PMC/Committer.
> However, if someone (who is not a committer) reports a bug and he/she has
> the ability to fix that and can submit a PR. I think we can assign the
> issue to him/her.
>
> > Therefore, I suggest to change "Assignable User" to
> Administrator/PMC/Committer/Reporter/Contributor..
>
> [1]
> https://lists.apache.org/thread.html/898b485759b49d143b506a1aabca1e6bceeffffa011b5c168aaa8cc2%40%3Cdev.iotdb.apache.org%3E
>
> Best,
> -----------------------------------
> Xiangdong Huang
> School of Software, Tsinghua University
>
>  黄向东
> 清华大学 软件学院
>
>
> Christofer Dutz <christofer.d...@c-ware.de> 于2020年1月6日周一 下午9:51写道:
>
> > Hi all,
> >
> > Well I have admin permissions for the IoTDB space ... I can change the
> > settings of the project and manage the permissions etc. for it.
> > I will not be able to add plugins etc. to Jira and also will I not be able
> > to create a technical account under which such a tool could be running.
> >
> > For this we will have to involve Infra.
> >
> > I could imagine that creating a sync tool at apache would probably be the
> > only option I see so far to have this running.
> >
> > Chris
> >
> >
> >
> > Am 06.01.20, 14:39 schrieb "Xiangdong Huang" <saint...@gmail.com>:
> >
> >     Hi Chris,
> >
> >     Yes sync automatically is needed.
> >     I will go to JIRA to ask INFRA to open Github issue. Then we can try
> > which
> >     tool works well for us.
> >     I think we will need your help at that time because you have IoTDB's
> > JIRA
> >     administration permission. :-D
> >
> >     Best,
> >     -----------------------------------
> >     Xiangdong Huang
> >     School of Software, Tsinghua University
> >
> >      黄向东
> >     清华大学 软件学院
> >
> >
> >     Christofer Dutz <christofer.d...@c-ware.de> 于2020年1月6日周一 下午2:01写道:
> >
> >     > Hi Xiangdong,
> >     >
> >     > Yeah, I noticed that too... Was sort of distracted by the "sign up
> > for
> >     > free"... But in general I just wanted to point out the option to use
> >     > tooling to sync stuff automatically.
> >     >
> >     > I did check and there is a public github issues rest api and I've
> > used the
> >     > jira one several times before... Shouldn't be that hard to build
> > something,
> >     > if your option doesn't work.
> >     >
> >     > Chris
> >     > ________________________________
> >     > Von: Xiangdong Huang <saint...@gmail.com>
> >     > Gesendet: Montag, 6. Januar 2020 02:52:27
> >     > An: dev@iotdb.apache.org <dev@iotdb.apache.org>
> >     > Betreff: Re: [DISCUSS] Enable github issue?
> >     >
> >     > Hi Chris,
> >     >
> >     > It is not a free tool...
> >     > I find a tool  https://github.com/coreos/issue-sync but it can only
> > do
> >     > one-way sync.
> >     > As we just want to collect github issue from users and maintain the
> > project
> >     > developing process with jira, I think it is ok.
> >     >
> >     > Best,
> >     > -----------------------------------
> >     > Xiangdong Huang
> >     > School of Software, Tsinghua University
> >     >
> >     >  黄向东
> >     > 清华大学 软件学院
> >     >
> >     >
> >     > Christofer Dutz <christofer.d...@c-ware.de> 于2020年1月4日周六 上午2:29写道:
> >     >
> >     > > Would something like this be an option?
> >     > > https://boardgenius.io/
> >     > >
> >     > > Seems to be a tool that syncs github issues and jira ... perhaps
> > some
> >     > > tooling down that road would be a good idea?
> >     > >
> >     > > This way the RM doesn't have to maintain the Release Notes with
> > closed
> >     > > issues from multiple systems and people wanting to work on stuff
> > don't
> >     > have
> >     > > to check two systems.
> >     > >
> >     > >
> >     > > Chris
> >     > >
> >     > >
> >     > >
> >     > > Am 03.01.20, 10:35 schrieb "Xiangdong Huang" <saint...@gmail.com>:
> >     > >
> >     > >     > and it should clearly describe how we work after opening
> > issue
> >     > >
> >     > >     absolutely +1
> >     > >
> >     > >     -----------------------------------
> >     > >     Xiangdong Huang
> >     > >     School of Software, Tsinghua University
> >     > >
> >     > >      黄向东
> >     > >     清华大学 软件学院
> >     > >
> >     > >
> >     > >     atoiLiu <atoi...@163.com> 于2020年1月3日周五 下午4:55写道:
> >     > >
> >     > >     > Hi,
> >     > >     > I agree with Lei Rui opinion, and it should clearly describe
> > how we
> >     > > work
> >     > >     > after opening issue
> >     > >     >
> >     > >     > Regards,
> >     > >     >
> >     > >     >
> >     > >     > > 在 2020年1月3日,下午4:49,Lei Rui <nezhaleg...@163.com> 写道:
> >     > >     > >
> >     > >     > > I would suggest a formal vote.
> >     > >     > >
> >     > >     > >
> >     > >     > > Regards,
> >     > >     > > Lei Rui
> >     > >     > >
> >     > >     > >
> >     > >     > > On 1/3/2020 16:41,Jialin Qiao<qiaojia...@apache.org>
> > wrote:
> >     > >     > > Hi,
> >     > >     > >
> >     > >     > > In the discussion about enabling github issues, 5 people
> > support
> >     > > while no
> >     > >     > > other voices.
> >     > >     > >
> >     > >     > > Jialin Qiao
> >     > >     > > Minhao Gouwang
> >     > >     > > Xiangdong Huang
> >     > >     > > Tianci Zhu
> >     > >     > > Dawei Liu
> >     > >     > >
> >     > >     > > I think there is no need to call for a vote. Meanwhile,
> > Jira is
> >     > > also used
> >     > >     > > and we could carry the issues to Jira through some tools.
> >     > >     > >
> >     > >     > > Could someone help enable the github issues?
> >     > >     > >
> >     > >     > > Thanks,
> >     > >     > >
> >     > >     > > Jialin Qiao <qiaojia...@apache.org> 于2020年1月2日周四 下午4:29写道:
> >     > >     > >
> >     > >     > > Hi,
> >     > >     > >
> >     > >     > > Let's continue this discussion or make a decision?
> >     > >     > >
> >     > >     > > Jialin Qiao <qiaojia...@apache.org> 于2019年12月31日周二
> > 下午7:28写道:
> >     > >     > >
> >     > >     > > Hi,
> >     > >     > >
> >     > >     > > +1 for managing issues in github.
> >     > >     > > +0 for using Jira.
> >     > >     > >
> >     > >     > > Thanks
> >     > >     > > Jialin Qiao
> >     > >     > >
> >     > >     > >
> >     > >     > >
> >     > >     > > --
> >     > >     > > —————————————————
> >     > >     > > Jialin Qiao
> >     > >     > > School of Software, Tsinghua University
> >     > >     > >
> >     > >     > > 乔嘉林
> >     > >     > > 清华大学 软件学院
> >     > >     > >
> >     > >     > >
> >     > >     > >
> >     > >     > > --
> >     > >     > > —————————————————
> >     > >     > > Jialin Qiao
> >     > >     > > School of Software, Tsinghua University
> >     > >     > >
> >     > >     > > 乔嘉林
> >     > >     > > 清华大学 软件学院
> >     > >     >
> >     > >     >
> >     > >     >
> >     > >
> >     > >
> >     > >
> >     >
> >
> >
> >

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