>- see footer for list info -< I'll call them and say you want a refund, that often gets someone to pull their finger out.
Russ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gary Sent: 30 August 2007 11:12 To: Coldfusion Development Subject: [CF-Dev] Re: No CF8 subscription upgrade serial number >- see footer for list info -< Guess what? A month on and I still haven't been sent my CF8 serial numbers by Adobe. I've made numerous phone calls and get blown off by some lousy excuse each time. I even tried to lodge a complaint. I've emailed Tim Buntel (he's away) and Adam Lehman (no reply) and have now run out of civil ideas. Legally they are in default of our contract to supply the goods. Professionally they are the most unorganised & unhelpful company I've ever dealt with. I get far better service from $30 shareware authors and that's no lie. I am so glad that we didn't put CF8 into production using a 30 day trial licence in the mistaken belief that Adobe would get our licences to us in time. I was chastised last month for complaining about the price of CF Enterprise. I was told by fellow members of the community that I should expect to pay enterprise amounts of money for an enterprise class product. Okay, but in return shouldn't I expect to be treated like an enterprise class customer rather than a piece of crap that fell off their shoe? Does anyone have any suggestions please? Thanks, Gary F. On 8/7/07, Gary <[EMAIL PROTECTED]> wrote: > > Over a week has gone by since asking and Adobe still haven't sent me a > serial number for CF8 as part of my CF7 subscription. Has anybody > received theirs? If so how did you go about requesting it? (What did I do wrong! > Apart from complain about the price) > > Thanks, > Gary F. > > > On 7/30/07, Gary <[EMAIL PROTECTED]> wrote: > > > > I called Adobe UK about the subscription upgrade and they put me > > through to an automated switchboard (how nice). After some messing > > about I was told the upgrade is not yet available but they will email me when it is. > > Shouldn't they mention that on their website? It will save us from > > having to chase them and them from having to take 100's of uncessary calls. > > > > Gary. > > > > > > > > > _______________________________________________ For details on ALL mailing lists and for joining or leaving lists, go to http://list.cfdeveloper.co.uk/mailman/listinfo -- CFDeveloper Sponsors:- >- cfdeveloper Hosting provided by www.cfmxhosting.co.uk -< >- Lists hosted by www.Gradwell.com -< >- CFdeveloper is run by Russ Michaels, feel free to volunteer your help >-< _______________________________________________ For details on ALL mailing lists and for joining or leaving lists, go to http://list.cfdeveloper.co.uk/mailman/listinfo -- CFDeveloper Sponsors:- >- cfdeveloper Hosting provided by www.cfmxhosting.co.uk -< >- Lists hosted by www.Gradwell.com -< >- CFdeveloper is run by Russ Michaels, feel free to volunteer your help -<
