>- see footer for list info -<
Russ, knowing my luck they'd arrange a refund and revoke my licenses. Then
I'd have to re-code the site in .NET and enjoy the superior customer
services and free support offered by Microsoft. That would be *really*
awful. ;-)

Gary.


On 8/30/07, Snake <[EMAIL PROTECTED]> wrote:
>
> >- see footer for list info -<
> I'll call them and say you want a refund, that often gets someone to pull
> their finger out.
>
> Russ
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Gary
> Sent: 30 August 2007 11:12
> To: Coldfusion Development
> Subject: [CF-Dev] Re: No CF8 subscription upgrade serial number
>
> >- see footer for list info -<
> Guess what? A month on and I still haven't been sent my CF8 serial numbers
> by Adobe. I've made numerous phone calls and get blown off by some lousy
> excuse each time. I even tried to lodge a complaint. I've emailed Tim
> Buntel
> (he's away) and Adam Lehman (no reply) and have now run out of civil
> ideas.
>
> Legally they are in default of our contract to supply the goods.
> Professionally they are the most unorganised & unhelpful company I've ever
> dealt with. I get far better service from $30 shareware authors and that's
> no lie. I am so glad that we didn't put CF8 into production using a 30 day
> trial licence in the mistaken belief that Adobe would get our licences to
> us
> in time.
>
> I was chastised last month for complaining about the price of CF
> Enterprise.
> I was told by fellow members of the community that I should expect to pay
> enterprise amounts of money for an enterprise class product. Okay, but in
> return shouldn't I expect to be treated like an enterprise class customer
> rather than a piece of crap that fell off their shoe?
>
> Does anyone have any suggestions please?
>
> Thanks,
> Gary F.
>
>
> On 8/7/07, Gary <[EMAIL PROTECTED]> wrote:
> >
> > Over a week has gone by since asking and Adobe still haven't sent me a
> > serial number for CF8 as part of my CF7 subscription. Has anybody
> > received theirs? If so how did you go about requesting it? (What did I
> do
> wrong!
> > Apart from complain about the price)
> >
> > Thanks,
> > Gary F.
> >
> >
> > On 7/30/07, Gary <[EMAIL PROTECTED]> wrote:
> > >
> > > I called Adobe UK about the subscription upgrade and they put me
> > > through to an automated switchboard (how nice). After some messing
> > > about I was told the upgrade is not yet available but they will email
> me
> when it is.
> > > Shouldn't they mention that on their website? It will save us from
> > > having to chase them and them from having to take 100's of uncessary
> calls.
> > >
> > > Gary.
> > >
> > >
> > >
> > >
> >
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