Hello Ismael, can you give more detail about what you did and what didn’t work, please?
Best regards, Martin Gruner Team Lead R&D OTRS AG Bahnhofplatz 1a 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel ____________________________________________________ OTRS Business Solution™ 6 – Organisation. Sicherheit. Kommunikation. Struktur. – Flexible Lösungen für Erfolg im Unternehmen Link: https://www.otrs.com/?lang=de&utm_id=1032 Mehr Infos: + Lösung: https://www.otrs.com/produkte/?lang=de&utm_id=1033 + Success Stories: https://www.otrs.com/kunden/success-stories/?lang=de&utm_id=1034 + Trainings: https://www.otrs.com/public-otrs-trainings/?lang=de&utm_id=1035 > Am 04.04.2018 um 21:44 schrieb Ismael Luceno <[email protected]>: > > I'm not sure it was clear, so I'm rephrasing: I've written a customer > module, but it's loading the Agent skin, and I don't see a way to choose > between those, so I'm guessing I did something wrong but can't figure > out what... > > On 04/Apr/2018 16:30, Ismael Luceno wrote: >> On 04/Apr/2018 10:24, Martin Gruner wrote: >>> Hello Ismael, >>> >>> the files you added are already there in 000-Framework and will thus >>> have no effect on the final list. Adding new files should work though. >>> The files need to be present in the currently selected skin (or as a >>> fallback in the »default« skin). >>> >> >> Thanks! >> >> It's so frustrating when you know it's something silly but yet >> you keep missing it... I somehow couldn't connect what I've read with >> what was going on. IIRC, files in "default" are read first, then the >> custom skin. >> >> On top of that I'm having another issue, which is I can't seem to find >> the way to select between the Customer and Agent skins in my modules; >> surely I missed it while skimming through the documentation... >> >> Best regards. >> _______________________________________________ >> OTRS mailing list: dev - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/dev >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/dev > > -- > Ismael Luceno > http://iodev.co.uk/ > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/mailman/listinfo/dev
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