This is relevant to potentially switching to GitHub issues.

Begin forwarded message:

> From: fluxo <c...@apache.org>
> Date: October 21, 2022 at 20:02:01 CDT
> To: annou...@infra.apache.org
> Subject: [ANNOUNCE] Changes to Jira Account Creation (issues.a.o/jira)
> Reply-To: us...@infra.apache.org
> 
> Hello PMC members,
> 
> As I'm sure most of you are aware, the spam issues on Jira are getting worse. 
> We are seeing spam user creation of over 10,000 accounts per year, and 
> receive many requests per month from project members for help addressing spam 
> complaints. Infra is taking steps to disable public Jira signups. 
> 
> Infra has developed a self-service tool by which folks on a PMC can request a 
> Jira account for non-ASF contributors:
> 
> 
> https://selfserve.apache.org/
> 
> 
> Click "Create a Jira user account" to go to:
> 
> 
> https://selfserve.apache.org/jira-acct.html
> 
> 
> You need to enter a username for the new Jira account. We will reject the 
> request if there is an existing account with that username. If this person 
> may ultimately become a committer, Infra recommends that they choose a 
> username that they can also use for their LDAP username.
> 
> Next, the tool asks you to enter their Display Name. This is the "public 
> name" which will appear on all their Jira posts and comments.
> 
> Last, the tool asks you to enter the user's email address. We expect the PMC 
> to exercise due diligence in making sure the contributor's email works. If it 
> does not, they will not get the password reset mail.
> 
> 
> Infra knows this process change places an increasing burden on PMC members 
> for managing contributors, and makes it harder for people to contribute bug 
> reports. We suggest projects consider using GitHub Issues for customer-facing 
> questions/bug reports/etc., while maintaining development issues on Jira. You 
> can enable GitHub Issues for your repository via 
> https://cwiki.apache.org/confluence/display/INFRA/Git+-+.asf.yaml+features#Git.asf.yamlfeatures-Repositoryfeatures
> 
> 
> Infra has targeted 6 November for the date we switch off public signups for 
> issues.apache.org/jira . Please let us know if this will place any 
> significant burden on your teams. We are following an aggressive timeline 
> because of the serious impact spam users have on the safety and stability of 
> our infrastructure.
> 
> As always, if you have any questions or comments about this, please let us 
> know!
> 
> -Chris (fluxo)
> 
> -- 
> @fluxo
> Chris Lambertus
> ASF Infrastructure
> 

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