Please pardon the giant "snip" and a reply to only one point in Graham's note. I agree with all he said, but wanted to expand on one item.

Graham Lauder wrote:
We shouldn't be selling the software.[...] We need to be selling the migration process.

Part of the support information for the migration process could be the Migration Guide produced by OOoAuthors and available in free PDF from the Documentation Project or printed copy from Lulu.com, and planned to be put on the OOo wiki.
http://documentation.openoffice.org/manuals/oooauthors2/0600MG-MigrationGuide.pdf
http://www.lulu.com/opendocument

Unfortunately, this guide hasn't been reviewed and updated in a long time (May 2006) due to a lack of resources, so I don't know if it's fully accurate in terms of OOo2.3. Also, the guide could possibly be expanded in ways that would assist in migration situations. Indeed, those who work with real migrations might have many suggestions for improvements in the book... even "scrap it and start again; here's what we need" if that's the case -- such suggestions are most welcome.

But someone would need to do the work of updating/ expanding/ replacing the current book. Do people here think that's worth doing? Would the book be useful to you? And if so, can anyone suggest what should be done and who might be available to do the work?

--Jean

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