> > > > > I am also slightly sceptical of carpet-bombing jira with this stuff; > > > once we request more test data we're also giving the expectation that > > > someone /will/ be looking at the additional data that the user has > > > supplied. So I would be expecting whoever triages with this method to > > > also be willing to do at least some followup...? >
I argue that touching a JIRA is taking responsibility. If you ask for a test case or clarification, you should at least be prepared to make a significant effort to resolve it if the OP coughs something up.
