Any reason you folks aren't using Slack, Gitter, Github or equivalent for managing these conversation?
Dave On Sun, May 29, 2016 at 12:15 AM, Greg Stein <[email protected]> wrote: > I don't think users@ makes sense. > > I just looked at the past 30 days, and there *might* be 10 messages. That > isn't exactly an encumbrance upon the dev list. So now you're talking about > partitioning the overall community into smaller parts. Parts that cannot > reach "critical mass". > > Counterpoint: the Subversion project took THREE YEARS before creating a > separate users list. Mynewt isn't anything close to a user-driven project > like svn. And the project is just *months* old. > > The users of mynewt are unlikely to be noobs who cannot deal with people on > the dev@ list. This is a low-level project. It seems irrational to believe > they are not "lifting the hood" to look at the mynewt code; there is no > "scaring them off". They are quite likely to be great participants in dev > discussion. We want them *here* where we can talk with them. > > Cheers, > -g > > On Sun, May 22, 2016 at 12:07 PM, Sterling Hughes <[email protected]> > wrote: > >> +1 on a users mailing list, and I think David described it perfectly below. >> >> Originally, I was for all support being on dev@, as pointed out in other >> mails, it is good for the project/code for developers to hear directly from >> the users. IMO The best way to make a project easy to use and work well, >> is to have developers do customer support: it appeals to both pride and >> laziness. >> >> However, I think it can be intimidating to post to a dev@ list as a first >> time user, especially on something like an OS. We want to make that as >> easy as possible to get new users in. So, I'm for having a separate list, >> BUT I think anyone developing on the project should strongly consider >> joining that list and providing support. I certainly will be. >> >> Also, I like the new mailing list archive -- we should definitely link to >> these on the doc pages. >> >> Cheers, >> >> Sterling >> >> >> On 5/20/16 7:55 AM, David G. Simmons wrote: >> >>> As a n00b, I’ll chime in here with my experience so far … Just my $0.02, >>> so take it as you will. I’ve been involved in a few ‘new’ >>> product/protocol/platform development efforts over the years though. >>> >>> As a new user and (potential) developer, the lack of a ‘user’ list was >>> (as another has previously stated) a bit intimidating. I’m not (yet) a >>> mynewt developer, just a hacker trying to get stuff working. I finally bit >>> the bullet and posted to the dev list and was obviously pleasantly >>> surprised by both the speed and friendliness of the response. There is a >>> LOT of value in having the folks actually developing the system see all the >>> questions from the users. I know it can be a distraction from the ‘real’ >>> work to get silly questions from new users, but in my experience, the >>> success of a platform is in many ways highly dependent on the experience of >>> new users. If someone new can’t start using the platform, then you wont’ >>> have new users, and … >>> >>> I found the archives, and attempted to go through them as best I could in >>> order to find answers to questions I was having initially. I figured most >>> of them out on my own, from repeated trips through the docs, etc., but the >>> email archives could be much more helpful. The problem is that the mail >>> archives are … so 1998. Not searchable, only navigable by year/month, etc. >>> Having a proper interface to the mail archives would make them much more >>> useful to users. Even the mail-archive.com interface — which has search >>> — would work nicely. Having a forum — along the lines of phpBB2, though >>> those are notoriously hard to keep spammers out of — with an email-to-forum >>> gateway would also be helpful. >>> >>> Back to hacking … >>> >>> dg >>> >>> >>> >>> >>> On May 19, 2016, at 4:42 PM, James Pace <[email protected]> wrote: >>>> >>>> I’d personally like to see these separated. Many of the comments that >>>> are coming in are routine (though very informative) and do not inform the >>>> design or development of Apache Mynewt. >>>> >>>> And, besides, it is likely that you will have “user” and “dev” sourced >>>> to the same mailbox or mail filter! >>>> >>>> On May 19, 2016, at 11:12, [email protected] wrote: >>>> >>>> I¹d prefer to keep them together for now. As this is new, I think that >>>>> developers are going to learn a lot from the users issues or questions, >>>>> and vice versa. I agree that this will get too much at some point, but >>>>> I¹m really getting a lot from seeing the user and developer issues >>>>> together. >>>>> >>>>> >>>>> On 5/19/16, 11:08 AM, "aditi hilbert" <[email protected]> wrote: >>>>> >>>>> Hi, >>>>>> >>>>>> With Mynewt attracting an increasing number of both users and >>>>>> developers >>>>>> of various levels, it might make practical sense to have a users@ >>>>>> mailing >>>>>> list separate from dev@ mailing list. That way support questions about >>>>>> product usage, asks, needs etc can be separated from >>>>>> developer/design/architecture discussions. Of course, there has to be >>>>>> communication between the two groups to build truly useful and usable >>>>>> features, but we can bring some organization to it with the separate >>>>>> mailing lists. Please comment on the suggestion. >>>>>> >>>>>> Let¹s keep this thread open through the weekend to gauge the general >>>>>> response. >>>>>> >>>>>> thanks, >>>>>> aditi >>>>>> >>>>> >>>>> >>>> >>> -- >>> David G. Simmons >>> (919) 534-5099 >>> Web • Blog • Linkedin • Twitter • GitHub >>> /** Message digitally signed for security and authenticity. >>> * If you cannot read the PGP.sig attachment, please go to >>> * http://www.gnupg.com/ Secure your email!!! >>> * Public key available at keyserver.pgp.com >>> **/ >>> ♺ This email uses 100% recycled electrons. Don't blow it by printing! >>> >>> There are only 2 hard things in computer science: Cache invalidation, >>> naming things, and off-by-one errors. >>> >>> >>>
