It seems to be working now, but if you have any issues log out and log
back in again.

Regards

John


On 9 November 2017 at 10:00, Eric Barboni <[email protected]> wrote:
> Hi John,
>
> Its issue https://issues.apache.org/jira/browse/NETBEANS-127
>
> Regards
>
> Eric
> -----Message d'origine-----
> De : John McDonnell [mailto:[email protected]]
> Envoyé : jeudi 9 novembre 2017 10:17
> À : [email protected]
> Objet : Re: [JIRA-admin] Re: JIRA permission: Can't resolve issues
>
> Hi Eric,
>
> Which issue?
>
> So effectively what I did yesterday, was move the jira-users group into the 
> committers group, since they have the 3 permissions I found JIRA needs  for 
> resolving a ticket:
> Close Issues
> Resolve Issues
> Transition Issues
>
> Previously all jira-users were in the contributors group which didn’t have 
> access to the role ’Transition Issues’, which I suspected was the issue with 
> Matthias’s ticket.
>
> Regards
>
> John
>
>
>> On 9 Nov 2017, at 09:09, Eric Barboni <[email protected]> wrote:
>>
>> Hi,
>> I encounter the same issue, as not commiter I cannot resolve issue
>> assigned to me -----Message d'origine----- De : John McDonnell
>> [mailto:[email protected]] Envoyé : mercredi 8 novembre 2017
>> 22:36 À : [email protected] Objet : Re: [JIRA-admin]
>> Re: JIRA permission: Can't resolve issues
>>
>> Hi Matthias,
>>
>> Sorry for the delay,  I did some digging this evening and it not just the 
>> close permission needed in order to close a JIRA ticket...
>>
>> Please, can you give this a shot again?
>>
>>
>> Regards
>>
>> John
>>
>> On 6 November 2017 at 19:05, Matthias Bläsing <[email protected]> 
>> wrote:
>>> Hi all,
>>>
>>> this is a request for persons that can change jira permissions. I
>>> sill can't resolve issues that I did not file. Please enable
>>> committers to resolve issues for the whole netbeans project.
>>>
>>> Thank you
>>>
>>> Matthias
>>>
>>>
>>> Am Dienstag, den 31.10.2017, 16:44 +0000 schrieb John McDonnell:
>>>> I think the difference there, is that you opened the ticket, so you
>>>> can close it.
>>>>
>>>> I'll take another look when I get home from work, if I cant solve it
>>>> maybe we ask a mentor as I'm probably missing something...
>>>>
>>>> John
>>>>
>>>> On 31 October 2017 at 11:35, Matthias Bläsing
>>>> <mblaesing@doppel-helix .eu> wrote:
>>>>> Hi John,
>>>>>
>>>>> Am Montag, den 30.10.2017, 20:34 +0000 schrieb John McDonnell:
>>>>>> That's strange, since your in the jira-users group, and when we
>>>>>> looked at the permissions for assigning tickets, we made sure that
>>>>>> the jira-users group was given the role of Contributor, and it
>>>>>> seems the JIRA permission for resolving/closing tickets includes
>>>>>> contributors.
>>>>>>
>>>>>> That's about the extent of my knowledge.  If I have time tomorrow
>>>>>> I might take another look unless someone gets there before me...
>>>>>>
>>>>>> On 30 October 2017 at 20:07, Matthias Bläsing <mblaesing@doppel-h
>>>>>> elix.eu> wrote:
>>>>>>>
>>>>>>> I successfully assigned an issue to me, but I'm missing the
>>>>>>> option to mark it resolved.
>>>>>>>
>>>>>>> For reference - this is the issue:
>>>>>>>
>>>>>>> https://issues.apache.org/jira/browse/NETBEANS-105
>>>>>
>>>>> thank you for looking into this. And maybe this can shed some light
>>>>> on this. I contrasted this with an issue I reported:
>>>>>
>>>>> https://issues.apache.org/jira/browse/NETBEANS-68
>>>>>
>>>>> There I can resolve the issue.
>>>>>
>>>>> HTH
>>>>>
>>>>> Matthias
>>>>
>>>>
>>>>
>>
>>
>>
>> --
>> John
>>
>
>

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