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https://issues.apache.org/jira/browse/OFBIZ-1884?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Hans Bakker closed OFBIZ-1884.
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Resolution: Fixed
Committed revision 678339.
> Customer request automatic assignment using Customer request type (need
> adding field)
> -------------------------------------------------------------------------------------
>
> Key: OFBIZ-1884
> URL: https://issues.apache.org/jira/browse/OFBIZ-1884
> Project: OFBiz
> Issue Type: New Feature
> Components: order
> Affects Versions: SVN trunk
> Environment: any
> Reporter: Hans Bakker
> Assignee: Hans Bakker
> Priority: Minor
> Fix For: SVN trunk
>
>
> If a customer request is entered into the system via a website by the
> requester it is required to be able to assign an employee group who should
> handle the request.
> It is proposed to do this via the Customer request type. In this entity a
> partyId field needs to be added which can relate to the partyRelationship
> entity to create an employee group.
> Then it is possible to list all open customer requests for a certain party or
> partygroup member. If a customer request is processed, the logged in parson
> can be added to the customer request roles entity to indicate that fact.
> So this jira issue proposes to add a field to the 'customer Request type'
> entity to add the field: responsiblePartyId
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