Hello Devs, I was exploring the Communication Events in "Party" component.
I found that when an email is sent, its initial status for "Addressee" role is "Created". But when we open the View Communication Event page, the status is updated to "Read". The service "setCommEventRoleToRead" runs on the screen "ViewCommunicationEvent". When the communication event is opened from find page, it changes the status to "Read". But when the ViewCommunicationEvent page is opened directly from URL with parameter communicationEventId="", it does not mark them "Read". The email should be marked "Read" manually. If I am missing something here, then please enlighten me. Thanks and Regards, Pallavi Goyal
