Hello Pallavi, All good questions, but I think it's better to start this thread in the user ML as it is more appropriate to ask that question over there.
Cheers, On Sat, Jul 8, 2017 at 12:08 PM, Pallavi Goyal <goyalpallav...@gmail.com> wrote: > Hello Devs, > > I was exploring the Communication Events in "Party" component. > > I found that when an email is sent, its initial status for "Addressee" role > is "Created". But when we open the View Communication Event page, the > status is updated to "Read". > > The service "setCommEventRoleToRead" runs on the screen > "ViewCommunicationEvent". > > When the communication event is opened from find page, it changes the > status to "Read". But when the ViewCommunicationEvent page is > opened directly from URL with parameter communicationEventId="", it does > not mark them "Read". > > The email should be marked "Read" manually. > > If I am missing something here, then please enlighten me. > > Thanks and Regards, > Pallavi Goyal