Thanks Taher. I agree with Pallavi that communication event role status should not automatically changed to Read on viewing communication.
Pallavi could you please create an ticket for the same? Thanks & Regards -- Deepak Dixit www.hotwaxsystems.com www.hotwax.co On Sat, Jul 8, 2017 at 3:13 PM, Taher Alkhateeb <slidingfilame...@gmail.com> wrote: > Hello Pallavi, > > All good questions, but I think it's better to start this thread in > the user ML as it is more appropriate to ask that question over there. > > Cheers, > > On Sat, Jul 8, 2017 at 12:08 PM, Pallavi Goyal <goyalpallav...@gmail.com> > wrote: > > Hello Devs, > > > > I was exploring the Communication Events in "Party" component. > > > > I found that when an email is sent, its initial status for "Addressee" > role > > is "Created". But when we open the View Communication Event page, the > > status is updated to "Read". > > > > The service "setCommEventRoleToRead" runs on the screen > > "ViewCommunicationEvent". > > > > When the communication event is opened from find page, it changes the > > status to "Read". But when the ViewCommunicationEvent page is > > opened directly from URL with parameter communicationEventId="", it does > > not mark them "Read". > > > > The email should be marked "Read" manually. > > > > If I am missing something here, then please enlighten me. > > > > Thanks and Regards, > > Pallavi Goyal >
