On Thu, Mar 21, 2013 at 9:47 AM, RGB ES <rgb.m...@gmail.com> wrote: > 2013/3/21 Kay Schenk <kay.sch...@gmail.com> > > > On Thu, Mar 21, 2013 at 8:02 AM, Rob Weir <robw...@apache.org> wrote: > > > > > Users report that they install 3.4.1and it crashes quickly after > > > starting. Reinstall doesn't help. Currently we point users to a > > > forum post explaining how to rename or remove the profile. This > > > beyond the skill level of most users. > > > > > > > oh gee! Well maybe we should have a look at these posts and improve them, > > put them somewhere else -- on the wiki? I wouldn't think removing a > profile > > file would beyond the skill level of most users. > > > > It depends: the profile is in a hidden folder and most users are afraid of > changing system settings. In fact, on mac systems hidden folders are really > hidden, and a non experienced user will not know how to open them without a > lot of google search. >
oh...well I understand the problem a bit better now. No, not simple... > > A possibility is to add a small app to AOO package that can be launched > independently of AOO, check if AOO is running and close it to then rename > the profile (AFAIK, firefox have something like that)... but of course, > someone needs to build that app. > > Regards > Ricardo > > > > > > > > > > > > > Is that the best we have now for a recommendation? I thought Oliver > > > found out that this was related to update checks. Does disabling > > > auto-updates work as a fix? > > > > > > > Well it might, I would think, but is this desirable? > > > > > > > > > > -Rob > > > - > > > > > > --------------------------------------------------------------------- > > > To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org > > > For additional commands, e-mail: dev-h...@openoffice.apache.org > > > > > > > > > > > > -- > > > > > ---------------------------------------------------------------------------------------- > > MzK > > > > "Achieving happiness requires the right combination of Zen and Zin." > > > -- ---------------------------------------------------------------------------------------- MzK "Achieving happiness requires the right combination of Zen and Zin."
