We have many channels to develop support, you can go to a web forum at http://forum.openoffice.org/en/ or this user mailing list. If you feel this is a bug, you can report it at our bugzilla https://issues.apache.org/ooo/
There are options to enable or disable rulers, you can also go to the Tools -> Options -> Writer -> View to enable them. Here is a page of our Writer guide on our Wiki: http://wiki.openoffice.org/wiki/Documentation/OOoAuthors_User_Manual/Writer_Guide/Changing_page_margins On Thu, Sep 5, 2013 at 1:58 PM, Sandy Shartzer <jsp-...@sbcglobal.net>wrote: > Your website tries to pawn people off on each other, twitter, FAQ that > don't apply, "documents", etc. etc. instead of just getting down to giving > support. VERY FRUSTRATING. > > So I finally found this email address and hopefully a real person will > respond. > > I have Open Office 3.3, which came with my reconditioned computer when I > bought it. Suddenly it won't let me specify margins no matter what I try > (through right-click, format-page, whatever). The ruler has no slider on > the right to adjust -- it just disappeared. Now what??? > > sandy -- Alexandro Colorado Apache OpenOffice Contributor http://www.openoffice.org