Le 09/02/2014 11:42, Marcus (OOo) a écrit :
I think we should guide them to the right one. The question is now: What is the 
best entry channel for website problems? ;-)

I think that basic users will click on whatever looks like a way that will get 
them an answer.
So the question is rather how to direct them to the best list and let the users 
wanting to report a problem with the site dig a bit more. I think that there 
are much more basic users needing a redirect to the user ML than real troubles 
with the site.

Hagar

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