Hi,
i want to create a ticket with umlauts in the title via SOAP.
Here is a code snippet:
my $Ticket = $RPC->Dispatch(
$User, $Pw,
'TicketObject', 'TicketCreate',
TN => $TicketID,
Title => 'öäü',
Queue => 'Raw', # or QueueID => 123,
Lock => 'unlock',
Priority => '3 normal', # or PriorityID => 2,
State => 'new', # or StateID => 5,
CustomerNo => '123465',
CustomerUser => '[EMAIL PROTECTED]',
OwnerID => 1, # new owner
ResponsibleID => 1, # new responsible
UserID => 1,
);
The result of the ticket creation is, that the characters are not umlauts.
Charset is set to iso-8859-15, because i need the € sign.
When i create a ticket with umlauts in OTRS, the characters are right.
Could anybody give me a hint to get the signs into OTRS?
Thanks
Sven
--
===============================================================
imbus AG, Kleinseebacher Str. 9, 91096 Möhrendorf, DEUTSCHLAND
Tel. +49 9131 7518-0, Fax +49 9131 7518-50
[EMAIL PROTECTED] http://www.imbus.de
imbus AG, Unter der Linde 16, 80939 München, DEUTSCHLAND
Tel. +49 89 3219909-0, Fax +49 89 3219909-50
[EMAIL PROTECTED] http://www.imbus.de
Vorsitzender des Aufsichtsrates: Wolfgang Wieser
Vorstand: Tilo Linz, Bernd Nossem, Thomas Roßner, Jörg Schulten
Sitz der Gesellschaft: Möhrendorf, München
Registergericht: Fürth/Bay, HRB 8365
---------------------------------------------------------------
imbus Rhein-Main GmbH, Zanggasse 6, 65719 Hofheim, DEUTSCHLAND
Tel. +49 6192 92192-0, Fax +49 6192 92192-50
[EMAIL PROTECTED] http://www.imbus.de
Geschäftsführer: Frank Schmeißner, Jörg Schulten
Sitz der Gesellschaft: Hofheim
Registergericht: Frankfurt am Main, HRB 52155
===============================================================
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