Hi Greg,

sorry that didn't work too.

But i nice try!

Sven

Greg Horne schrieb:
> Have you tried using the web encoding description?  Don't currently use soap
> but would try something like:
> 
> my $Ticket = $RPC->Dispatch(
>       $User, $Pw,
>     'TicketObject', 'TicketCreate',
>           TN => $TicketID,
>         Title => 'öäü', # web encoding of öäü
>         Queue => 'Raw',                # or QueueID => 123,
>         Lock => 'unlock',
>         Priority => '3 normal',         # or PriorityID => 2,
>         State => 'new',                # or StateID => 5,
>         CustomerNo => '123465',
>         CustomerUser => '[EMAIL PROTECTED]',
>         OwnerID => 1, # new owner
>         ResponsibleID => 1, # new responsible
>         UserID => 1,
> );
> 
> Have no way of testing but should be worth a shot.
> 
> Greg Horne
> gehorne
> geh
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
> Sven Waibel
> Sent: Tuesday, August 14, 2007 2:32 AM
> To: [email protected]
> Subject: [dev] Encoding via SOAP
> 
> 
> Hi,
> 
> i want to create a ticket with umlauts in the title via SOAP.
> 
> Here is a code snippet:
> 
> my $Ticket = $RPC->Dispatch(
>       $User, $Pw,
>     'TicketObject', 'TicketCreate',
>           TN => $TicketID,
>         Title => 'öäü',
>         Queue => 'Raw',                # or QueueID => 123,
>         Lock => 'unlock',
>         Priority => '3 normal',         # or PriorityID => 2,
>         State => 'new',                # or StateID => 5,
>         CustomerNo => '123465',
>         CustomerUser => '[EMAIL PROTECTED]',
>         OwnerID => 1, # new owner
>         ResponsibleID => 1, # new responsible
>         UserID => 1,
> );
> 
> The result of the ticket creation is, that the characters are not umlauts.
> Charset is set to iso-8859-15, because i need the € sign.
> 
> When i create a ticket with umlauts in OTRS, the characters are right.
> 
> Could anybody give me a hint to get the signs into OTRS?
> 
> Thanks
> Sven
> 
> --
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> [EMAIL PROTECTED] http://www.imbus.de
> 
> imbus AG, Unter der Linde 16, 80939 München, DEUTSCHLAND
> Tel. +49 89 3219909-0, Fax +49 89 3219909-50
> [EMAIL PROTECTED] http://www.imbus.de
> 
> Vorsitzender des Aufsichtsrates: Wolfgang Wieser
> Vorstand: Tilo Linz, Bernd Nossem, Thomas Roßner, Jörg Schulten
> Sitz der Gesellschaft: Möhrendorf, München
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> ---------------------------------------------------------------
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> Tel. +49 6192 92192-0, Fax +49 6192 92192-50
> [EMAIL PROTECTED] http://www.imbus.de
> 
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-- 
===============================================================
imbus AG, Kleinseebacher Str. 9, 91096 Möhrendorf, DEUTSCHLAND
Tel. +49 9131 7518-0, Fax +49 9131 7518-50
[EMAIL PROTECTED] http://www.imbus.de

imbus AG, Unter der Linde 16, 80939 München, DEUTSCHLAND
Tel. +49 89 3219909-0, Fax +49 89 3219909-50
[EMAIL PROTECTED] http://www.imbus.de

Vorsitzender des Aufsichtsrates: Wolfgang Wieser
Vorstand: Tilo Linz, Bernd Nossem, Thomas Roßner, Jörg Schulten
Sitz der Gesellschaft: Möhrendorf, München
Registergericht: Fürth/Bay, HRB 8365
---------------------------------------------------------------
imbus Rhein-Main GmbH, Zanggasse 6, 65719 Hofheim, DEUTSCHLAND
Tel. +49 6192 92192-0, Fax +49 6192 92192-50
[EMAIL PROTECTED] http://www.imbus.de

Geschäftsführer: Frank Schmeißner, Jörg Schulten
Sitz der Gesellschaft: Hofheim
Registergericht: Frankfurt am Main, HRB 52155 
===============================================================

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