Hi Stefano, this is possible. Just place a file in Kernel/Config/Files/*.pm that looks like ZZZAAuto.pm (implementing a Load method). $Self in there is the ConfigObject that you can modify as you wish.
Best regards, Martin Gruner Team Lead R&D OTRS AG Bahnhofplatz 1a 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Mobile Kommunikation und transparente Prozesse - Mit der OTRS Business Solution™ Managed 5 schnell und ohne eigene IT-Ressourcen starten - Jetzt neue Features entdecken und bestellen https://www.otrs.com/neu-in-otrs-business-solution-5-mobile-kommunikation-transparente-prozesse/?lang=de > Am 01.03.2016 um 12:27 schrieb Finetti, Stefano > <sfine...@lynx-international.com>: > > Hi, > > a simple question (I think). Is it possible to move CustomerCompany > configurations that are stored into main Config.pm file into a different file? > > What I'd like to achieve is a module that adds some option to the Customer > Company management in OTRS (for example, type of customer, the erp system > they use, and stuff like that. I can easily add this fields in the > customer_company table and mapping fields in Config.pm, but this prevents me > from creating an installable module, because I can't (or at least, I think I > shouldn't) change Config.pm file during the installation of an OTRS module. > > It would be great to create a - let's say - CustomerCompanyConfig.pm in > /Kernel/Config/ or Kernel/Config/Files/ storing details from CustomerCompany, > to avoid tampering with Config.pm file. > > I think this is not possible now, am I wrong? > -- > Lynx International Srl > Stefano Finetti > http://www.lynx-international.com > > Lynx International Srl is a part of AXED Group > Via Pier Luigi Nervi e/3 - Torre 6 - 04100 Latina > > > This e-mail and any files transmitted contain documentation which is highly > confidential and intended solely for the use of the individual or entity to > whom they are addressed. All written data and other information in the > documentation is and shall remain the property of the disclosing party. If > you are not the intended recipient you are hereby formally notified that any > disclosure, dissemination, forwarding, storing, copying or use of any of the > information is strictly prohibited and will be legally pursued. If you > received this in error, please contact the sender and destroy the > documentation including deletion of the same from any computer. Thank > you._______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
