Hello Stefano,
if you only want to customize a part of the setting, the syntax is different,
otherwise you need the full thing.
Try this:
$Self->{CustomerCompany}->{CustomerCompanySearchFields} = ['customer_id',
'name', 'as400', 'brand‘];
$Self->{CustomerCompany}->{Map} = […];
Best regards,
Martin Gruner
Team Lead R&D
OTRS AG
Bahnhofplatz 1a
94315 Straubing
T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I: www.otrs.com/
Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.:
DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann
(Vorsitzender), Christopher Kuhn, Sabine Riedel
Mobile Kommunikation und transparente Prozesse - Mit der OTRS Business
Solution™ Managed 5 schnell und ohne eigene IT-Ressourcen starten - Jetzt neue
Features entdecken und bestellen
https://www.otrs.com/neu-in-otrs-business-solution-5-mobile-kommunikation-transparente-prozesse/?lang=de
> Am 10.03.2016 um 15:59 schrieb Finetti, Stefano
> <sfine...@lynx-international.com>:
>
> Hi Martin,
>
> I just tried to do as you suggested, creating a file called AS400.pm into
> Kernel/Config/Files with this:
>
> package Kernel::Config::Files::AS400;
> use strict;
> use warnings;
> no warnings 'redefine';
> use utf8;
> sub Load {
> my ($File, $Self) = @_;
>
> $Self->{CustomerCompany} = {
> CustomerCompanySearchFields => ['customer_id', 'name', 'as400',
> 'brand'],
> Map => [
>
> # var, frontend, storage, shown (1=always,2=lite), required, storage-type,
> http-link, readonly
> [ 'CustomerTypeID', 'Customer Type',
> 'customer_company_types_id', 0, 0, 'int', '', 0 ],
> [ 'CustomerCompanyAS400', 'System', 'as400', 1, 0,
> 'var', '', 0 ],
> [ 'CustomerCompanyBrand', 'Brand', 'brand', 1, 0,
> 'var', '', 0 ],
> [ 'CustomerCompanyParentCustID', 'Main Dealer Code',
> 'parent_custid', 1, 0, 'var', '', 0 ],
> [ 'CustomerCompanyParentCompName', 'Main Dealer Name',
> 'parent_compname', 1, 0, 'var', '', 0 ],
> [ 'PaymentsID', 'Payments', 'payments_id', 0, 0,
> 'int', '', 0 ],
> [ 'ValidID', 'Valid', 'valid_id', 0, 1,
> 'int', '', 0 ],
> ],
> };
>
> }
> 1;
>
> Unfortunately, even after a RebuildConfig and DeleteCache those fields does
> not show up in Customer Company creation.
> Do I need to put the whole Self->{CustomerCompany} object here or only my
> customization should be put in?
>
>
> 2016-03-10 15:27 GMT+01:00 Martin Gruner <martin.gru...@otrs.com>:
> Hi Stefano,
>
> this is possible. Just place a file in Kernel/Config/Files/*.pm that looks
> like ZZZAAuto.pm (implementing a Load method). $Self in there is the
> ConfigObject that you can modify as you wish.
>
> Best regards,
>
> Martin Gruner
> Team Lead R&D
>
> OTRS AG
> Bahnhofplatz 1a
> 94315 Straubing
>
> T: +49 (0)6172 681988 0
> F: +49 (0)9421 56818 18
> I: www.otrs.com/
>
> Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.:
> DE256610065
> Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann
> (Vorsitzender), Christopher Kuhn, Sabine Riedel
>
> Mobile Kommunikation und transparente Prozesse - Mit der OTRS Business
> Solution™ Managed 5 schnell und ohne eigene IT-Ressourcen starten - Jetzt
> neue Features entdecken und bestellen
> https://www.otrs.com/neu-in-otrs-business-solution-5-mobile-kommunikation-transparente-prozesse/?lang=de
>
> > Am 01.03.2016 um 12:27 schrieb Finetti, Stefano
> > <sfine...@lynx-international.com>:
> >
> > Hi,
> >
> > a simple question (I think). Is it possible to move CustomerCompany
> > configurations that are stored into main Config.pm file into a different
> > file?
> >
> > What I'd like to achieve is a module that adds some option to the Customer
> > Company management in OTRS (for example, type of customer, the erp system
> > they use, and stuff like that. I can easily add this fields in the
> > customer_company table and mapping fields in Config.pm, but this prevents
> > me from creating an installable module, because I can't (or at least, I
> > think I shouldn't) change Config.pm file during the installation of an OTRS
> > module.
> >
> > It would be great to create a - let's say - CustomerCompanyConfig.pm in
> > /Kernel/Config/ or Kernel/Config/Files/ storing details from
> > CustomerCompany, to avoid tampering with Config.pm file.
> >
> > I think this is not possible now, am I wrong?
> > --
> > Lynx International Srl
> > Stefano Finetti
> > http://www.lynx-international.com
> >
> > Lynx International Srl is a part of AXED Group
> > Via Pier Luigi Nervi e/3 - Torre 6 - 04100 Latina
> >
> >
> > This e-mail and any files transmitted contain documentation which is highly
> > confidential and intended solely for the use of the individual or entity to
> > whom they are addressed. All written data and other information in the
> > documentation is and shall remain the property of the disclosing party. If
> > you are not the intended recipient you are hereby formally notified that
> > any disclosure, dissemination, forwarding, storing, copying or use of any
> > of the information is strictly prohibited and will be legally pursued. If
> > you received this in error, please contact the sender and destroy the
> > documentation including deletion of the same from any computer. Thank
> > you._______________________________________________
> > OTRS mailing list: dev - Webpage: http://otrs.org/
> > Archive: http://lists.otrs.org/pipermail/dev
> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
>
> _______________________________________________
> OTRS mailing list: dev - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/dev
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
>
>
>
> --
> Lynx International Srl
> Stefano Finetti
> http://www.lynx-international.com
>
> Lynx International Srl is a part of AXED Group
> Via Pier Luigi Nervi e/3 - Torre 6 - 04100 Latina
>
>
> This e-mail and any files transmitted contain documentation which is highly
> confidential and intended solely for the use of the individual or entity to
> whom they are addressed. All written data and other information in the
> documentation is and shall remain the property of the disclosing party. If
> you are not the intended recipient you are hereby formally notified that any
> disclosure, dissemination, forwarding, storing, copying or use of any of the
> information is strictly prohibited and will be legally pursued. If you
> received this in error, please contact the sender and destroy the
> documentation including deletion of the same from any computer. Thank
> you._______________________________________________
> OTRS mailing list: dev - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/dev
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
