Hi *, On Mon, Oct 24, 2005 at 11:37:53PM +0200, Guido Pinkernell wrote: > CC -> QA Mailing list. For your information at QA: Regularily people in > various mailing lists report bugs which can be confirmed but don't get filed > in Issuezilla, for various reasons. > > Robert suggested volunteers for monitoring the mailing lists for this sort of > bug reports. I picked up this idea with suggesting that these mails could be > cc to QA, after confirming the bug. > > What do you think?
Useless. Without an issue, nothing will be done. I for myself filed issues for other people a couple of times, but this was a very bad experience thince those people don't respond to requests, don't take part in the process. If you don't file a bug, then you don't care whether it get fixed or not. Get the number of issues down that actually are filed, then you can start thinking about getting yet more issues into issuezilla. > Am Montag, 24. Oktober 2005 22:52 schrieb Robert Derman: > > Guido Pinkernell wrote: > [...] > > >Having intermediaries is a good idea. Any ideas how this could be put into > > >practise? > > > All that I can think of at this point is to have a couple of volunteers > > who monitor the Users and Discuss lists, are very comfortable with > > Issuezilla, and who can either walk users through the process, so far - so good. > > or if > > they are truely newbies, communicate with them, replicate their problem, > > and file the official report. But as mentioned before I don't think this is a good idea. >[...] > Lets elaborate this idea: > > * Who are these volunteers? Temporarily volunteering? It could be me as I am > pretty familiar with Issuezilla. However, I chose not to file Joe's reports > as I simply haven't got the time to confirm and check Issuezilla for > duplicates. Very true. QA-Project cannot cope with all the issues that are already filed easily. No ressources for that. > > * QA-Members as volunteers? This is an idea. As it is their "job" to check > the > bug reports in Issuezilla. Why not monitor the users mailing lists for bug > reports which don't make their way to Issuezilla. I certainly won't volunteer for that. > * I can imagine what QAs would reply to this: Bugs that don't get reported in > Issuezilla won't have affected too many people, so these bugs don't seem to > be too important. Otherwise there would have been someone would have filed > them in Issuezilla. Yes. This is another point. > * My suggestion: CC mails like Joe's - after confirmation - to the QA mailing > list and hope, that someone there finds the time to file the bug. If QA > agrees, of course. I'm only speaking for myself of course, but I don't like the idea. ciao Christian -- NP: Jimi Hendrix - Dolly Dagger --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
