Hi,

I have to agree to your statements, because it the the current state.
Currently it's the best to check each 'verified' issue and close it.
I know 3 scenarios where a problem can occur in Master only :

1. code contributions aren't checked-in in the source tree and the
   tested build was done on a local copy
   => error couldn't be found in the tested CWS
2. code contribution in one CWS overwrites code contribution in another
   CWS (often code-conflicts from different CWS aren't solved correctly)
   => the error is introduced in Master only, CWSes was correct
3. dependencies from one CWS (e.g. in SVX) shredder changes in another
   CWS (couldn't be synced, because both are ready for integration at
   the same time)
   => this error can be found on Master only

Isn't it possible to avoid such problems before integration?

to 1 : Doesn't exists any tooling which check, if all your changes are
       checked-in to the source tree? Or let's check a build from a CWS
       when it is done by a build bot, which gets the sources from the
       repository.
to 2 : The best is when CWS with code-conflicts is set back to owner for
       resync and fixing the code conflicts. Then this CWS will take
       another day, but the conflicts aren't solved by Release Engineers
       or by a developer under time pressure. If the CWS has to checked
       again by QA representative has to be decided as the case arises.
to 3 : I do not have an easy solution.

I heard that 3. isn't the case very often. Most of the problems came up
because of case 2 and some by case 1. So why not invest in case 1. and
2. more time. I think the effort to invest in verifying every 'verified'
issue is higher than working on solutions to avoid the problems before
integration.

But then we are at the same discussion as some days ago. What can be
done by the QA project and what is the job of a Quality Management?

Thorsten

PS.: And back to the question by Drew. I do not know how to get the
     data you wanted, too. I played a little bit with some queries,
     but the results weren't what I wanted :-(


Joost Andrae wrote:
Hi Drew,

Recently it was suggested on the list, in a different discussion thread, that having volunteer qa members close issues, by testing the issue with a dev. snapshot build, after the internal qa staff had marked an issue verified is not the best use of their time.

I tend to agree with the idea - even if it does rub against my 'sense of process' just a bit.

verification of issues within a master build that integrates code where the bugfix or feature has been worked on is very helpful as you verify the integration work of code integrators (called release engineers). In the past not every integration worked as well as expected thus doing this work is from my point of view helpful. To do this correctly it's useful to look at this information within the context of a child workspace (CWS). The EIS application is very useful to look at one CWS http://eis.services.openoffice.org (Childworkspace/Browse/per MWS/
eg. OOO310/m15/ooo311gsl03


So, was wondering - is there a report in place that shows the percentage of re-opened Issues?

You can query for re-opened issues by using the query interface http://qa.openoffice.org/issues/query.cgi

eg. all re-opened issues with target 3.1.1

http://qa.openoffice.org/issues/buglist.cgi?issue_type=DEFECT&issue_type=ENHANCEMENT&issue_type=FEATURE&issue_type=TASK&issue_type=PATCH&issue_status=REOPENED&target_milestone=OOo+3.1.1&email1=&emailtype1=exact&emailassigned_to1=1&email2=&emailtype2=exact&emailreporter2=1&issueidtype=include&issue_id=&changedin=&votes=&chfieldfrom=&chfieldto=&chfieldvalue=&short_desc=&short_desc_type=allwords&long_desc=&long_desc_type=allwords&issue_file_loc=&issue_file_loc_type=fulltext&status_whiteboard=&status_whiteboard_type=fulltext&keywords=&keywords_type=anytokens&field0-0-0=noop&type0-0-0=noop&value0-0-0=&cmdtype=doit&order='Importance'&Submit+query=Submit+query

gives only one issue...


Sorry to have to ask, I did try to see if I could get a number via the web query interface to the issue tracker and just don't see how to do so.

questions are mostly helpful for others who never ask...


Kind regards, Joost

---------------------------------------------------------------------
To unsubscribe, e-mail: [email protected]
For additional commands, e-mail: [email protected]


---------------------------------------------------------------------
To unsubscribe, e-mail: [email protected]
For additional commands, e-mail: [email protected]

Reply via email to