Ant,

Interesting to see that you think we answer questions from users too quickly  
;-)

Are you sure that this is really the case? Some things seem to take quite a while to receive a response, while some are indeed answered quickly.

I'm not sure that delaying responses deliberately will actually help folks that much. I would expect that Tuscany developers would probably not answer a seemingly "simple" question that fast, but if it is complex and it is in their area of expertise, it seems only natural to respond as soon as they are able.


Yours,  Mike.

ant elder wrote:
We're really good at answering questions on the user list quickly which provides great support for our users but I wonder if we should slow down a bit to give others a chance to answer? There's a lot of people subscribed to the user list who probably could answer some of the questions given half a chance, but as the active developers often answer quickly they don't get that opportunity. Answering user questions is one of the ways people can start getting more involved in the project so if we allow them this possibility it may help grow the developer community. Or maybe it will just irritate our users :) what do you think? Should we try for a while, say not answering questions till they're a couple of days old to see if others will?

   ...ant

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