Hi,

I tested to check whether the changes done through the UI are reflected in
the backend in Email Template Management component.

1. Created a tenant
2. Changed an Email Template (AskPassword) and saved it.
3. Used I18nEmailMgtConfigService[1] to retrieve all templates available
for the tenant.
4. Verified that the changes made were reflected in the template.

I was able to confirm that the changes made from UI were there in the
backend(registry).

@Kone
As suggested by Isura seems like in the flow you are trying out the
templates are retrieved from super tenant domain. You can confirm this by
making changes to AskPassword template in both super tenant and tenant
template by adding the tenant domain somewhere in the template that you can
identify which template was used in the flow.


[1]
https://github.com/wso2-extensions/identity-event-handler-notification/blob/master/components/email-mgt/org.wso2.carbon.email.mgt/src/main/java/org/wso2/carbon/email/mgt/I18nEmailMgtConfigService.java


Regards,
Farasath Ahamed
Software Engineer, WSO2 Inc.; http://wso2.com
Mobile: +94777603866
Blog: blog.farazath.com
Twitter: @farazath619 <https://twitter.com/farazath619>
<http://wso2.com/signature>



On Wed, Jan 18, 2017 at 6:42 PM, Koné Alioune Badara <
[email protected]> wrote:

> Hello,
> The steps I followed are:
>
> As a super admin I create a new tenant.
> Then I log in the new tenant with its admin credentilas.
> Then I go the email template for the askPassword, change the IP address in
> the url and save.
> I create a new user with a mail sent with a link.
> In the mail sent, the link still have the old IP address.
>
> Note: I'm using the 5.3.0 rc2.
>
> Regards.
>
> 2017-01-18 12:05 GMT+01:00 Isura Karunaratne <[email protected]>:
>
>> Hi Kone,
>>
>> Can you explain the steps you followed? Looks like the operation is
>> triggered for the super tenant. What is the Identity Sever version you
>> tested ?
>>
>> Thanks
>> Isura.
>>
>>
>> *Isura Dilhara Karunaratne*
>> Senior Software Engineer | WSO2
>> Email: [email protected]
>> Mob : +94 772 254 810 <+94%2077%20225%204810>
>> Blog : http://isurad.blogspot.com/
>>
>>
>>
>>
>> On Wed, Jan 18, 2017 at 4:29 PM, Koné Alioune Badara <
>> [email protected]> wrote:
>>
>>> Hello,
>>>
>>> I got that, but when I'm changing in the template in the tenant, it
>>> still taking the old one, I have a message that says it is saved, but when
>>> I received the email, it is the template that was at the creation of the
>>> tenant.
>>>
>>> Regards
>>>
>>> 2017-01-18 11:56 GMT+01:00 Chamila Wijayarathna <
>>> [email protected]>:
>>>
>>>> Hi Kone,
>>>>
>>>> When you change email template in management console, it will only
>>>> affect the specific tenant you do the operation. If you change email
>>>> templates by login to super tenant, those changes will be only available in
>>>> super tenant.
>>>>
>>>> If you want to change email templates permanently for all tenants, you
>>>> can do this by editing email templates at 
>>>> repository/conf/email/email-admin-config.xml.
>>>> These changes will affect all tenants that you create after changing the
>>>> XML and restarting the server. However, AFAIK tenant you created before
>>>> changing the XML will still have old templates.
>>>>
>>>> Thank You!
>>>>
>>>> On Wed, Jan 18, 2017 at 9:44 PM, Koné Alioune Badara <
>>>> [email protected]> wrote:
>>>>
>>>>> Hello,
>>>>>
>>>>> I'm trying to modify the email templates in the Wso2 IS management
>>>>> console but it is not very been successful. I tried to change it and the
>>>>> save does work but when I receive the email it is still the old one. Even
>>>>> when I change the super tenant's one and create a new tenant, it sill take
>>>>> the old templates. So i'm asking how can I change the email templates?
>>>>>
>>>>> Regards.
>>>>>
>>>>> --
>>>>> Cordialement,
>>>>>
>>>>> Alioune B KONÉ.
>>>>>
>>>>> _______________________________________________
>>>>> Dev mailing list
>>>>> [email protected]
>>>>> http://wso2.org/cgi-bin/mailman/listinfo/dev
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Chamila Dilshan Wijayarathna,
>>>> PhD Research Student
>>>> The University of New South Wales (UNSW Canberra)
>>>> Australian Centre for Cyber Security
>>>> Australian Defence Force Academy
>>>> PO Box 7916, Canberra BA ACT 2610
>>>> Australia
>>>> Mobile:(+61)416895795 <+61%20416%20895%20795>
>>>>
>>>>
>>>
>>>
>>> --
>>> Cordialement,
>>>
>>> Alioune B KONÉ.
>>> MASTER ETNA 2016.
>>>
>>> _______________________________________________
>>> Dev mailing list
>>> [email protected]
>>> http://wso2.org/cgi-bin/mailman/listinfo/dev
>>>
>>>
>>
>
>
> --
> Cordialement,
>
> Alioune B KONÉ.
> MASTER ETNA 2016.
>
> _______________________________________________
> Dev mailing list
> [email protected]
> http://wso2.org/cgi-bin/mailman/listinfo/dev
>
>
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