+1 to remove these links. I think better UX is the solution than asking
users to read more docs.

Regards,
Johann.

On Thu, Aug 31, 2017 at 11:04 AM, Samuel Gnaniah <[email protected]> wrote:

> Our strategy here is to remove these help links and walk through the UI
> with the dev team to make the UIs and forms easier to configure without
> requiring additional documentation. This is the stragety we are following
> for all products.
>
> Thanks,
>
> ------
>
> *Samuel Gnaniah*
> Lead Technical Writer
>
> WSO2 (pvt.) Ltd.
> Colombo, Sri Lanka
> (+94) 773131798 <+94%2077%20313%201798>
>
> On Thu, Aug 31, 2017 at 10:51 AM, Sherene Mahanama <[email protected]>
> wrote:
>
>> +documentation, +shiraz, +samuel
>>
>> On Thu, Aug 31, 2017 at 10:50 AM, Sherene Mahanama <[email protected]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> We can use [1] as the base URL as it will always point to the latest
>>> docs of IS. If we export an html page though, when we update the doc page
>>> with improvements the changes won't get reflected in the help page right
>>> unless we export again every time we make a change?
>>>
>>> [1] https://docs.wso2.com/identity-server
>>>
>>> Thanks,
>>> Sherene
>>>
>>> On Thu, Aug 31, 2017 at 10:38 AM, Omindu Rathnaweera <[email protected]>
>>> wrote:
>>>
>>>> One other option would be to export an html from the doc page and
>>>> include it in the product.
>>>>
>>>> On Thu, Aug 31, 2017 at 10:35 AM, Johann Nallathamby <[email protected]>
>>>> wrote:
>>>>
>>>>> Only problem I see is if Internet access is not available from the
>>>>> client's machine which can access the carbon console, which could be the
>>>>> case sometimes.
>>>>>
>>>>> On Thu, Aug 31, 2017 at 10:22 AM, Thilina Madumal <[email protected]
>>>>> > wrote:
>>>>>
>>>>>> Hi Devs,
>>>>>>
>>>>>> Currently, in IS Management Console, the context sensitive help pages
>>>>>> are outdated. See [1].
>>>>>> Even though the content is up to date, the content is not informative
>>>>>> enough IMO.
>>>>>>
>>>>>> If we are to update the help-pages, we need to make them up to date
>>>>>> and informative enough.
>>>>>> The concern is if we are to do so;
>>>>>>
>>>>>>    1. The effort is significantly high
>>>>>>    2. Also, it is kind of writing another set of documentation
>>>>>>
>>>>>> We already have a nice set of documentation for the Product IS.
>>>>>> Therefore shall we link the already available IS documentation to
>>>>>> Help Pages of IS Management Console? WDYT?
>>>>>>
>>>>>> [1] https://wso2.org/jira/browse/IDENTITY-446
>>>>>>
>>>>>> Thanks & Regards,
>>>>>> Thilina.
>>>>>>
>>>>>> --
>>>>>> *Thilina Madumal*
>>>>>> *Software Engineer | **WSO2*
>>>>>> Email: [email protected]
>>>>>> Mobile: *+ <+94%2077%20767%201807>94 774553167*
>>>>>> Web:  <http://goog_716986954>http://wso2.com
>>>>>>
>>>>>> <http://wso2.com/signature>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Thanks & Regards,
>>>>>
>>>>> *Johann Dilantha Nallathamby*
>>>>> Senior Lead Solutions Engineer
>>>>> WSO2, Inc.
>>>>> lean.enterprise.middleware
>>>>>
>>>>> Mobile - *+94777776950*
>>>>> Blog - *http://nallaa.wordpress.com <http://nallaa.wordpress.com>*
>>>>>
>>>>> _______________________________________________
>>>>> Dev mailing list
>>>>> [email protected]
>>>>> http://wso2.org/cgi-bin/mailman/listinfo/dev
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Omindu Rathnaweera
>>>> Senior Software Engineer, WSO2 Inc.
>>>> Mobile: +94 771 197 211 <+94%2077%20119%207211>
>>>>
>>>> _______________________________________________
>>>> Dev mailing list
>>>> [email protected]
>>>> http://wso2.org/cgi-bin/mailman/listinfo/dev
>>>>
>>>>
>>>
>>>
>>> --
>>> Sherene Mahanama
>>> Technical Writer
>>>
>>> WSO2 (pvt.) Ltd.
>>> Colombo, Sri Lanka
>>> Mobile: (+94) 777 <%28%2B94%29%20773131798>
>>> *994805*
>>>
>>
>>
>>
>> --
>> Sherene Mahanama
>> Technical Writer
>>
>> WSO2 (pvt.) Ltd.
>> Colombo, Sri Lanka
>> Mobile: (+94) 777 <%28%2B94%29%20773131798>
>> *994805*
>>
>
>


-- 
Thanks & Regards,

*Johann Dilantha Nallathamby*
Senior Lead Solutions Engineer
WSO2, Inc.
lean.enterprise.middleware

Mobile - *+94777776950*
Blog - *http://nallaa.wordpress.com <http://nallaa.wordpress.com>*
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