On Sat, Nov 27, 2010 at 08:08, Jordan <jas8...@gmail.com> wrote: > We *could* also leave it as is and take care of creating tickets on > behalf of our users. We had discussed this a few times in the past and > while there were a few people who seemed on the fence about the idea, > nobody was distinctly against it that I recall... > > I'd bet people are more likely to find us on the forums or Twitter to > report problems anyway (plus there's also IRC where we get a number of > our bug reports as well). > > I took out the big bat and deleted all the tickets by the user. Annoying spammer, taking advantage of Turkey-based absences.
Another option is to upgrade to Trac 0.12 in the hopes that it fixes whatever problems we have and adds better plugins for anti-spam, or going to something hosted like Google Code's project stuff (I have the 'adium' project there: <http://code.google.com/p/adium>), though I'm not sure how much it has matured since I last looked at it a year or so ago. Zac