I think I' might have brought this up here before, but I've been using
Mantis (http://mantisbt.sourceforge.net/)for a while. It's more of a bug
tracker/reporter than it is a help desk system, but fits the bill as a
trouble ticket system. Mantis is PHP and Mysql based and installs "easy
as pie" on a SME box. Lot's of features, but not so big that it is
un-useable.

Noah Genner
[EMAIL PROTECTED]

Darrell May wrote:

> Let me ask everyone this time:
> 
> Does anyone have a favorite trouble ticket or help desk system we
should
> look at.   Alternately, if you have an already built for SME contrib,
please
> share?

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