I'm looking for some testers.
I just got RT (Request Tracker) installed on a test SME server (v5.1.2). RT is a ticket tracking system (http://www.bestpractical.com/rt/). I believe it is the system that hosts MITEL's [EMAIL PROTECTED] tracking system. You can play with a system that I have up and running: Send a test message to [EMAIL PROTECTED] The system should respond with an AutoReply. You can then log into the web interface at http://test.tech-geeks.org/rt/index.html Login: root Password: password Feel free to create users, modify tickets... whatever you want. (New queue's won't work, as they require some modification on the server itself.) I would especially like some feedback from people that are already using RT. I believe I have it setup correctly, but I don't really know if it is actually working as it should. I'm going to re-load the server Friday (Aug 23, 2002) morning, so you have until then to play with this test server. I have also posted a "how-to" explaining what I did to get it working. http://www.tech-geeks.org/contrib/loveless/rt/ After I get some feedback, I may ask to have it hosted (at least linked) from the contrib site. Thanks go to Rich Lafferty for his contributions in his ftp directory. Note: It is possible that you will get an Apache error on the webpage. Apparently the app hiccups, occasionally, when using Perl 5.6.0... just refresh the page and it should come up. Also, I have only tried on v5.1.2. Don't know about other versions, yet. (Left my 5.5 cd at home yesterday) Feedback welcomed, of course. Thanks, Abe Abe Loveless Network Specialist Area 5 Learning Technology Center 200 Clay Street Edwardsville, IL 62025 Phone: 618-692-6200 ext.4571 Fax: 618-659-9338 http://www.lth5.k12.il.us --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.381 / Virus Database: 214 - Release Date: 8/2/2002 -- Please report bugs to [EMAIL PROTECTED] Please mail [EMAIL PROTECTED] (only) to discuss security issues Support for registered customers and partners to [EMAIL PROTECTED] To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] Archives by mail and http://www.mail-archive.com/devinfo%40lists.e-smith.org
