Hi, On Fri, Aug 7, 2009 at 11:34 AM, Vincent Massol <vinc...@massol.net> wrote:
> > On Aug 7, 2009, at 11:22 AM, Guillaume Lerouge wrote: > > > Hi Devs, > > right now an user can go to the Office Importer page and try > > uploading a > > file even when the backend OOo server isn't running. This leads to > > usability > > issues. Thus I'd like to send a vote on the following 2 items: > > > > - On the Office Importer page, add the following message: > > - > > > > "You cannot import an Office document since the conversion > > server has not been started. Please ask an administrator to get it > > started for you." > > > > - > > > > If the current user is an admin, the message should read: "You > > cannot import an Office document since the OpenOffice server has not > > been started yet. You can start the OpenOffice server and manage it > > from this page (link to the OOo server administration page)." > > +1 > > > - > > > > In the action bar: add a check to see whether the OOo server is > > running and don't display the link if the OOo server is not. > > -0 > > I'm not a big fan of magically hiding things. How will a user know > there's an office import feature? > I prefer that the menu entry stays and the page explains that the > office importer is not started. That's basically the issue. If we leave the link, we build an user expectation. The expectation isn't fulfilled and the user is left to contact his/her administrator, which is frustrating. Additionally, under some circumstances the OOo server cannot be installed at all (this has happened at customer sites). The project manager is then left to explain why the server can't work and has to handle additional questions. Thus I think the user doesn't have to know that the feature exists if the administrator has not activated it. The question then becomes: how does the administrator knows that the feature exists? I can see 2 options: - Make the check be: "if the user isn't an admin & the server isn't running" so that admins know about the feature - Keep the check as it is and assume that admins that want to make the OOo server work will find out how since it's an often requested feature I'd like to add a new behavior though (if it's not already done): > - if the office importer app is not installed (we can test for the > main office importer page availability) then the menu entry shouldn't > appear. > The OOo app comes bundled by default with XE. It's always there by default. This option doesn't solve the user expectation issue. Guillaume > Thanks > -Vincent > > _______________________________________________ > devs mailing list > devs@xwiki.org > http://lists.xwiki.org/mailman/listinfo/devs > -- Guillaume Lerouge Product Manager - XWiki Skype: wikibc Twitter: glerouge http://guillaumelerouge.com/ _______________________________________________ devs mailing list devs@xwiki.org http://lists.xwiki.org/mailman/listinfo/devs
