On Mon, May 30, 2011 at 10:23, Vincent Massol <[email protected]> wrote:
> Hi Caty and all, > > On May 27, 2011, at 4:41 PM, Ecaterina Moraru (Valica) wrote: > > > Hi, > > > > As part of "The first 5 minutes experience with XWiki" project I want to > > propose a layered help/introduction wizard: > > > http://incubator.myxwiki.org/xwiki/bin/view/Improvements/XWiki5MinutesProposal1 > > It's very nice. The only question I'm asking myself is whether this is > solving a real problem or not. > > We haven't done any user survey or usability lab test so I'm not sure we > know what the real problems are when someone starts using XWiki. > > What we could imagine though is a 3 step process: > 1) we do what we think will improve the getting started experience (what > you've started) with our own knowledge > 2) and then we do usability tests based on our improved solution > 3) we refactor to meet the discoveries done in step 2 > > Side note: I remember reading good advice in "Don't make me think" about > usability tests. > > WDYT? Is that the approach we'd like to take? It seems a sensible one to me > since I'm not sure it would bring much to do usability tests with the > current XE since we know some of its shortcomings already so better fix > those before that test. > > Second remark; your proposal is not touching at any of the existing things > (which btw makes it all the more easy to implement which is nice :)). I'm > just wondering whether we shouldn't also improve underlying stuff. For > example the welcome message doesn't seem very good to me. Another idea is to > make it more clear to users that the home page is a dashboard that they can > edit as a personal dashboard for example. A third idea is to have a help > system in place. Maybe those are things you're planning to tackle just > after? > > Hi Vincent, First of all "XWiki in 5 minutes" is a very broad subject: you can think of lots of things when you say the name. We have a specification page at http://dev.xwiki.org/xwiki/bin/view/Design/XWiki5minutesExperienceMostCommonActionsAndIssues where we suppose to list shortcomings we already know about. Would be very nice to add more ideas on that list. Among the listed issues there was the need to understand how things work and what features you have at your disposal. This proposal is about that need, having a layered help wizard system that can guide the user in his first minutes. Is not the whole solution, but is a part of it. Regarding usability tests: in a distributed - open source community is kind of hard to do usability tests because you're suppose to be in the room with the person and observe his interactions with the product. The alternative we have is to receive mostly written feedback or surveys: about the experience, about the problems. I agree we can improve in this area and again I'm asking people to respond to the mail thread http://xwiki.markmail.org/thread/vcx45otjgjpaca6a Thanks, Caty WDYT? > > Thanks > -Vincent > > > > > _______________________________________________ > devs mailing list > [email protected] > http://lists.xwiki.org/mailman/listinfo/devs > _______________________________________________ devs mailing list [email protected] http://lists.xwiki.org/mailman/listinfo/devs
