Hello,

Agree on the points about the web site. Additionally, try to figure out which physical exercise group you belong to if you don't exercise everyday .. a required response to access a customized food pyramid...if the web site worked that is. Again, turning away the people perhaps most in need of the information.

Underlying is the already ongoing controversy about the Feds hiring a private PR firm, Porter Novelli that often/mainly works for the food industry, to conduct the marketing associated with the release of the new pyramid(s). Gov. sources claimed the contract was necessary because they did not have the resources or skills to proceed without assistance and needed industry support to succeed according to an Associated Press article in recent NY Times. Critics argue it is like giving a wolf keys to the hen house. From that perspective, it is no surprise that the information is difficult to access. For what its worth.

Best,

andrew



Good points, Andy.

In addition, the US Government apparently didn't
realize that some folks might actually want to look at
their new images (despite, or because of, how
confusing they might be) -- when my wife (a trained
nutrionist) tried to visit the new websites, she
failed seven times because of cicuit overload or
inadequate server capacity.


Oh, well, we all eat Mediterranean in this household
anyway, but still...  it would be kind of nice if the
Government had a vague idea what it was doing

steve wagenseil
expert/consultant
OSCE Office for Democratic Institutions & Human Rights
Warsaw, Poland
http://www.osce.org/odihr

--- Andy Carvin <[EMAIL PROTECTED]> wrote:
 Hi everyone,

 I've written a blog entry today that might be of
 interest. It's called
 "The Mystery of the Food Pyramid: An E-Government
 Fiasco?", and it
 discusses the new USDA Food Pyramid released this
 week. The pyramid is
 actually one of a dozen pyramids now available,
 based on a person's age,
 gender and level of physical activity. Unfortunately
 you need to go
 online to find out which diet you should follow, and
 this raises some
 serious questions regarding the digital divide,
 e-government for all,
 and Web accessibility for the disabled. Here are
 some quotes from my blog:

 ... I truly, truly hope the USDA does more than just
 this website to
 educate the public, though. As I've written before
 in my work on
 e-government for all, it's poor policymaking to
 assume that all
 constituents will have equal access to the Internet
 or the skills to use
 it. Therefore, you need to make sure you use
 alternative offline
 channels -- TV, radio, print, in-person meetings,
 etc -- to make
 government services and information available to the
 people who need it.

 Unfortunately, when you look at various demographic
 groups, there's a
 higher likelihood of lower-income, less-educated
 people to eat a poor
 diet. Just the audience you'd want to reach in a
 public health campaign,
 right? Paradoxically, they're also the ones least
 likely to have
 Internet access or Internet skills. This makes it
 even more important to
 invest in large-scale offline campaigns to get
 health-related
 information directly into their hands.

 Meanwhile, don't get me started on Web accessibilty
 for the disabled. I
 ran an accessibility test on the homepage and the
 "Inside the Pyramid"
 page, which describes the pyramid in greater detail.
 Both failed even
 the most basic accessibility standards; in the case
 of the homepage, it
 was because it didn't have alternative text
 descriptions for all the
 images on the homepage....

 To read more, please visit here:

 http://www.andycarvin.com

 A permanent link for the article is here:

http://www.andycarvin.com/archives/2005/04/the_mystery_of.html

thanks, ac

 --
 -----------------------------------
 Andy Carvin
> Program Director
 EDC Center for Media & Community
 acarvin @ edc . org
 http://www.digitaldivide.net
 http://www.tsunami-info.org
 Blog: http://www.andycarvin.com
 -----------------------------------
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