Well, I'm not too sure how to interpret the fact that they will "eventually
respond." Should I assume that this means "sometime before the domain
expires?"
The first e-mail was sent nearly two months ago. A total of four e-mails
were sent. The e-mails were NOT sent TO management; management was only
copied so, hopefully, they would help prod the issue.
Domain hold requests due to charge backs should be given one of the highest
priorities in order to prevent the proliferation of this type of theft and
fraud. One to two months is CLEARLY much too long to respond. This is more
than ample time for the perpetrator to transfer the domain to another
registrar. How will OpenSRS place the domain on hold once it has been
transferred???
However, due to the positive feedback of other RSP's that have responded, I
will give OpenSRS the benefit of the doubt here and assume that they are
supportive of RSP's when it comes to charge backs and placing domains on
hold. They just don't feel it warrants much of a priority.
Rich Shockney
RS Marketing
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Robert Rivers
Sent: Thursday, December 07, 2000 2:36 PM
To: [EMAIL PROTECTED]
Subject: RE: deleting a ca domain
I'm sorry but that is completely untrue.
Although compliance is completely overworked, they will eventually respond.
If
you send a support or compliance issue to "upper management" you are causing
an
even greater delay as they will simply forward it to the correct address.
Resellers are responsible for payment. However, if a domain is fraudulently
registered, compliance will place it on hold. You are still out the money
but
the scammer will not get the domain.
I hope this clears things up.
On Thu, 07 Dec 2000, [EMAIL PROTECTED] wrote:
> It has been my experience that OpenSRS' policy is to simply ignore these
> issues. E-mail sent to support@ will be replied that charge backs are a
> compliance issue. If you send your request to compliance@ or to upper
> management, it will just be ignored.
>
> In short, if you encounter fraudulent domain registrations, not only must
> you incur the financial loss, but the perpetrator also gets to keep the
> domain since OpenSRS will not delete or hold these domains. Unfortunately,
> this policy just proliferates fraudulent domain registrations and makes
any
> RSP's that perform immediate registration an easy target.
>
> Rich Shockney
> RS Marketing
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Robert Rivers
> Sent: Thursday, December 07, 2000 11:09 AM
> To: [EMAIL PROTECTED]
> Subject: RE: deleting a ca domain
>
>
> Oh sure, pass the buck :)
>
> I did a quick check of CIRA's website. They don't mention the word
"delete"
> anywhere in their FAQ or Dispute policy.
>
> Not a good start...
>
> On Thu, 07 Dec 2000, Charles Daminato wrote:
> > Contact [EMAIL PROTECTED] for assistance with this procedure :)
> >
> > --
> >
> > Charles Daminato
> > Tucows Product Manager (ccTLDs)
> > [EMAIL PROTECTED]
> >
> > Education is an admirable thing, but it is well to remember from time to
> > time that nothing worth knowing can be taught.
> >
> > - Oscar Wilde
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of Prog
> > > Sent: December 7, 2000 4:03 AM
> > > To: [EMAIL PROTECTED]
> > > Subject: deleting a ca domain
> > >
> > >
> > > Hi
> > >
> > > How to delete a dot ca domain ? In case of charge back for example.
> > >
> > > Thanks
> > >
> > > ----- Original Message -----
> > > From: "Dassa" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Thursday, December 07, 2000 8:54 AM
> > > Subject: RE: GST on domain transfers
> > >
> > >
> > > > You can always approach your local tax office for a ruling.
> > > >
> > > > Personally, I would take the line that as a reseller, the goods are
> > > > provided from OpenSRS and any GST would only apply to the service
> > > > provided by the reseller, ie above the purchase price for the
> > > domain.
> > > > Then you also have the added complications if your servers and
> > > > infrastructure is not in the Country that has GST. Can be
> > > > complicated.
> > > >
> > > > I've put off dealing with it for the time being but is an issue that
> > > I
> > > > will have to face soon.
> > > >
> > > > Dassa
> > > >
> > > > |>-----Original Message-----
> > > > |>From: [EMAIL PROTECTED]
> > > > |>[mailto:[EMAIL PROTECTED]]On Behalf Of Scott Goodman
> > > > |>Sent: Thursday, December 07, 2000 10:59 AM
> > > > |>To: [EMAIL PROTECTED]
> > > > |>Subject: Re: GST on domain transfers
> > > > |>
> > > > |>
> > > > |>
> > > > |>Thanks for the info.
> > > > |>
> > > > |>It's way above my head. I just wanna write code :)
> > > > |>
> > > > |>I'll pass this on to oru accounting type people and let them
> > > > |>unravel it.
> > > >
> > >
> --
> Robert Rivers
> OpenSRS Technical Operations
> (416) 535-0123
--
Robert Rivers
OpenSRS Technical Operations
(416) 535-0123
