You mean besides the several hour lag and the incorrect reply-to?
For some reason, the discussion about the problems with OpenSRS'
implementation of the renewal process is taking place on the Development
mailing list. Phillipe chose to post this message to the discuss list.
Jim
----- Original Message -----
From: "ecs" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, January 03, 2001 8:39 AM
Subject: problem with list?
>
> Is there some problem with this list?
>
> It appears that we are only receiving about 1/3 of the messages now.
>
> For instance, we received this reply, but did not receive the original
> message.
>
> Nor have we received most of the messages about the new renewal process.
>
> I checked the archives and they do not go past December.
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of Philippe Landau
> Sent: Wednesday, January 03, 2001 8:54 AM
> To: [EMAIL PROTECTED]
> Cc: Jose Luis Moya
> Subject: Re: Protecting our interests
>
>
> nice petition and appeal, Jose.
> could we add to that something like:
>
> 4. clarification of the policy used by OpenSRS to better
> protect RSPs from fraudulent charge-backs.
> "we don't care" just does not cut it.
>
> kind regards philippe, http://InternetRoot.com
>
> --- *** ---
> At 10:25 +0100 3.1.2001, Jose Luis Moya wrote:
> >This discussion of the renewals is showing something that I Imagine
worries
> >all of us. I think most of us believe that the OpenSRS team does
generally
> >speaking a pretty good job, but obviously this is at the end of the day a
> >very big business where us RSPs act as the marketing "face" for Tucows,
at
> >practically no cost to them.
> >This is a pretty fear deal in general, but there is some areas where
Tucows
> >(OpenSRS) shows their "nasty" business face by leaving RSP somehow
worried
> >about where SRS is trying to undercut them at some point. I am not sure
> >where this is really what they mean, but is definitively the impression I
> >get. Some simple examples:
> >
> >1.- The big new discussion about renewals. We all share more or less
> >knowledge in this list, but probably we do not want to share clients. If
> >some RSP don't respond to renewals or don't do their work correctly, then
> >SRS can do something about it in a one-off basis, I don't want to think
> this
> >is the rule.
> >
> >2.- Transfer messages come from "[EMAIL PROTECTED]". Why? If we can
get
> >a logo on the page, why can we not use our own email address to contact
the
> >client. Also if an error is made on the transfer process (password page),
> >the OpenSRS logo comes out immediately.
> >
> >3.- Further on transfers... if we still can't personalise the page, why
> >can't we not personalise the message received by the client... I thought
> >this was an international project. I have spent hours translating all the
> >scripts and templates... and right at the end I have to leave with my
> client
> >receiving an email from someone he probably does not know and in a
language
> >that he does NOT understand.
> >
> >
> >I think at points like this all RSPs should somehow join forces to put
some
> >pressure into OpenSRS in order to improve the system, make us more
> >confidence with our work and investment, and make us and them, make more
> >money.
> >
> >happy new year to all by the way.
> >
> >
> >Jose Luis Moya
> >nombremania.com
>
