Good thing this was all straightened out with seven days before the first
renewal messages go out. Would someone care to explain to me OpenSRS'
interpretation of the concept "open"?
Jim
----- Original Message -----
From: "Philippe Landau" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: "Jose Luis Moya" <[EMAIL PROTECTED]>
Sent: Wednesday, January 03, 2001 7:53 AM
Subject: Re: Protecting our interests
> nice petition and appeal, Jose.
> could we add to that something like:
>
> 4. clarification of the policy used by OpenSRS to better
> protect RSPs from fraudulent charge-backs.
> "we don't care" just does not cut it.
>
> kind regards philippe, http://InternetRoot.com
>
> --- *** ---
> At 10:25 +0100 3.1.2001, Jose Luis Moya wrote:
> >This discussion of the renewals is showing something that I Imagine
worries
> >all of us. I think most of us believe that the OpenSRS team does
generally
> >speaking a pretty good job, but obviously this is at the end of the day a
> >very big business where us RSPs act as the marketing "face" for Tucows,
at
> >practically no cost to them.
> >This is a pretty fear deal in general, but there is some areas where
Tucows
> >(OpenSRS) shows their "nasty" business face by leaving RSP somehow
worried
> >about where SRS is trying to undercut them at some point. I am not sure
> >where this is really what they mean, but is definitively the impression I
> >get. Some simple examples:
> >
> >1.- The big new discussion about renewals. We all share more or less
> >knowledge in this list, but probably we do not want to share clients. If
> >some RSP don't respond to renewals or don't do their work correctly, then
> >SRS can do something about it in a one-off basis, I don't want to think
this
> >is the rule.
> >
> >2.- Transfer messages come from "[EMAIL PROTECTED]". Why? If we can
get
> >a logo on the page, why can we not use our own email address to contact
the
> >client. Also if an error is made on the transfer process (password page),
> >the OpenSRS logo comes out immediately.
> >
> >3.- Further on transfers... if we still can't personalise the page, why
> >can't we not personalise the message received by the client... I thought
> >this was an international project. I have spent hours translating all the
> >scripts and templates... and right at the end I have to leave with my
client
> >receiving an email from someone he probably does not know and in a
language
> >that he does NOT understand.
> >
> >
> >I think at points like this all RSPs should somehow join forces to put
some
> >pressure into OpenSRS in order to improve the system, make us more
> >confidence with our work and investment, and make us and them, make more
> >money.
> >
> >happy new year to all by the way.
> >
> >
> >Jose Luis Moya
> >nombremania.com
