This sounds fine, but I wouldn't necessarily characterize a situation where
"the domain isn't renewed by day 0" as a case of "the reseller ... not
supporting their customer".
When the billing contact is notified by OpenSRS on day 0, who will they be
asked to contact? The RSP? And if the RSP is no longer in business, who
accepts payment for the renewal? Does OpenSRS then enter the retail
business, in competition with its RSP's? Does DomainDirect get the
customer? Will the customers of defunct RSP's be divided among the other
RSP's?
I know these are hard questions, but the time is coming...
----- Original Message -----
From: "Charles Daminato" <[EMAIL PROTECTED]>
To: "Josh Levine" <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Thursday, August 10, 2000 9:35 PM
Subject: Re: Domain renewal policy
> The proposed structure would allow you to configure a timing status to
> email you a list of domains that are up for renewal and certain intervals.
> If the domain isn't renewed by day 0, the Billing contact will be notified
> and the domain will be placed on hold. This is pretty much standard.
>
> Charles Daminato
> OpenSRS Support Manager
> [EMAIL PROTECTED]
>
> On Thu, 10 Aug 2000, Josh Levine wrote:
>
> > > Basically, it will allow you to automatically Email your customers to
> > > remind them to renew. OpenSRS doesn't contact domain owners. The only
> > > exception is if the reseller is not supporting their customer.
> >
> > How will you determine this?
> >
> > > hope this help
> >
> > Yep, thanks!
> >
> > --Josh Levine
> >
>
>
