Normally we do not have Support staff available on the weekends, you
should get a response today.
I'll look into the socket errors, their cause and how long they lasted
for.
Charles Daminato
OpenSRS Support Manager
[EMAIL PROTECTED]
On Mon, 14 Aug 2000, Caleb Kow wrote:
> Hi everyone
>
> I'm also experiencing a whole bunch of problems over the past weekend.
> First, the system says that a domain i want registered is already taken up
> but whois.opensrs.net shows that is is available. Then, [EMAIL PROTECTED]
> isn't responding... not even the usual confirmation reply email indicating a
> ticket number.
>
> Is something wrong? I really need to explain to anxious customers who are
> getting rather impatient. Opensrs, if there is anything we can do, please
> let us know.
>
> Regards
> Caleb Kow
> http://www.fusionserve.com
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of J. Scott Schiller
> Sent: Monday, August 14, 2000 3:13 PM
> To: Discuss-List@Opensrs. Org
> Subject: socket errors
>
>
> Hi-
>
> I'm getting a TON of socket errors this weekend (both during lookups
> and during registration attempts). I've received
> a few customer complaints/comments and tonight I had a customer's
> registration attempt fail AFTER they had paid for the registration
> (my reg's are processed in real time, so I process payment in the
> middle of the reg process).
>
> Unnerving for them, they all worry they are being huckstered by
> slapdash storefronts as it is.
>
> Is there something going on this weekend to make traffic more intense?
> Upgrades? Repairs? Anything I can tell my customers and not feel like
> a liar?
>
>
> Just curious,
>
> J Scott Schiller
> Vice President
> GIA Web Services, Inc.
>
> PHN +1.425.454.3663
> FAX +1.425.454.7458
> EML [EMAIL PROTECTED]
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>
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