I've checked with the Operations team and there was no system problems
this weekend. There may have been some connectivity issues you were
experiencing, which would cause this problem. Although our current co-lo
provider is multi-homed using BGP (and other routing protocols) sometimes
outages occur on a link that aren't fully recoverable.
Email me individually (offlist please) to let me know the exact times of
these outages and I'll see if I can determine from the co-lo provider if
they experienced any link outages at that time.
Charles Daminato wrote:
>
> Normally we do not have Support staff available on the weekends, you
> should get a response today.
>
> I'll look into the socket errors, their cause and how long they lasted
> for.
>
> Charles Daminato
> OpenSRS Support Manager
> [EMAIL PROTECTED]
>
> On Mon, 14 Aug 2000, Caleb Kow wrote:
>
> > Hi everyone
> >
> > I'm also experiencing a whole bunch of problems over the past weekend.
> > First, the system says that a domain i want registered is already taken up
> > but whois.opensrs.net shows that is is available. Then, [EMAIL PROTECTED]
> > isn't responding... not even the usual confirmation reply email indicating a
> > ticket number.
> >
> > Is something wrong? I really need to explain to anxious customers who are
> > getting rather impatient. Opensrs, if there is anything we can do, please
> > let us know.
> >
> > Regards
> > Caleb Kow
> > http://www.fusionserve.com
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of J. Scott Schiller
> > Sent: Monday, August 14, 2000 3:13 PM
> > To: Discuss-List@Opensrs. Org
> > Subject: socket errors
> >
> >
> > Hi-
> >
> > I'm getting a TON of socket errors this weekend (both during lookups
> > and during registration attempts). I've received
> > a few customer complaints/comments and tonight I had a customer's
> > registration attempt fail AFTER they had paid for the registration
> > (my reg's are processed in real time, so I process payment in the
> > middle of the reg process).
> >
> > Unnerving for them, they all worry they are being huckstered by
> > slapdash storefronts as it is.
> >
> > Is there something going on this weekend to make traffic more intense?
> > Upgrades? Repairs? Anything I can tell my customers and not feel like
> > a liar?
> >
> >
> > Just curious,
> >
> > J Scott Schiller
> > Vice President
> > GIA Web Services, Inc.
> >
> > PHN +1.425.454.3663
> > FAX +1.425.454.7458
> > EML [EMAIL PROTECTED]
> > ____________________________________________
> > http://www.domainalchemy.com
> >
> > Simplified Domain Management
> >
> > Register: $18 | Transfer: $12 | Free Parking
> > ____________________________________________
> >
> >
--
Charles Daminato
OpenSRS Support Manager
[EMAIL PROTECTED]
