hi,
well, ok, you have a problem with CIRA interface. and you are more busy
fixing than replying to support (that being ok if it's what you are really
doing..). But, what about giving an ETA so we don't waste our time trying
before it's fixed? Or even better, sending a mass mail to your .CA
resellers with the current status on specifics issues. I won't be the
first to tell you that customers can understand that technical problems
happen, but they want to know what's going on at least, right?
later,
-M
