FWIW, the end summary is that CIRA has announced several times that
upgrades were working, only to announce yet again that they are not ready.
This stems from a bug Tucows originally reported to CIRA on Monday morning
of last week. Since then, the upgrade function has not worked, although
CIRA has announced several times that it does, only to announce hours later
that it is not working still.
Our response is slanted towards dealing with registries that are more
evolved then CIRA's; it seems we can not trust their systems at all yet.
Apologies to all who are dealing with these issues along with us.
Regards,
sA
At 09:40 AM 9/24/00 -0700, you wrote:
>Here is an example:
>(all times are in Pacific)
>
> From Friday, 1:20 PM Pacific Time, until Sunday 9:36 AM, -- NO REPLY FROM
> [EMAIL PROTECTED], follow the timeline below:
>
>-------------------------------
>1. Email sent to [EMAIL PROTECTED] telling them that a .ca domain isn't
>upgradeable via a pre-registration, eventhough it should be (since no
>other 3rd or 4th level domains exist)
>
>This happens on Friday, 1:03 PM
>-------------------------------
>
>2. An e-mail is received from [EMAIL PROTECTED] saying that the reason
>it isn't upgradeable is "probably" because another 3rd or 4th level domain
>already exists.
>
>(This is a generic canned answer -- they didn't check for this domain)
>
>This happens on Friday, 1:14 PM
>-------------------------------
>
>3. An e-mail is sent to [EMAIL PROTECTED] saying that a 3rd or 4th level
>does not actually exist -- and that they should check on this matter.
>
>This happens on Friday, 1:20 PM
>
>==============================================
>POOF! It is now Friday, 5:20 PM Eastern, and
>all regular OpenSRS staff go home for the weekend.
>==============================================
>
> From Friday, 1:20 PM Pacific Time, until Sunday 9:36 AM, -- STILL NO
> REPLY FROM [EMAIL PROTECTED]
>
>By their standards, this is a non-emergency issue (especially since
>November 1st is the pre-registration deadline). However, this means I must
>"queue" up these issues and overload them on Monday.
>
>This is the point -- I think that someone should be answering what is sent
>to [EMAIL PROTECTED], 7 days a week, within a few hours of receiving a
>non-emergency message.
>
>If OpenSRS doesn't have the funds to employ persons 24x7, then they should
>offer support contracts to do that, and let it be optional to the RSP's to
>purchase one.
>
Scott Allan
Director OpenSRS
[EMAIL PROTECTED]
