[Thu, 12 Oct 2000] William X. Walsh said:

> You don't seem to understand that it is not good for any RSPs.  It
> will lead to nothing to distinguish between the RSPs except for price,
> because any good for nothing wannabe marketeer who got tired of the
> latest Amway type business can get the generic scripts setup and do
> the same thing, thus cheapening the value, and guaranteeing that this
> service will be on every single RSP site out there without any work on
> the part of the RSP.   This cheapens the value of said service, and it
> cheapens the value of the registration service itself, since the only
> thing left to distinguish and compete on is price.

Well, not entirely true, I think.

If all RSPs become the same overnight (hypothetical) then two things will
distinguish them: price and support.  And they are linked.

Support is a value-add.  A huge one, and an expensive one too.  I think
that being able to offer top-notch support is what will "raise the
barrier", so to speak, and put the $250 script kiddies where they belong
and promote the good RSPs to where they belong.  "We may charge $5 more
per domain than the competitors, but we offer 24/7 phone support,
emergency email services, etc., etc.."

Also, and I don't think this has been mentioned yet, I'm guessing that
OpenSRS isn't going to force any new services down RSPs throats.  If you
don't like their implementation of a certain service, or if you think you
can do it better, then I'd encourage you to do so.  That will be another
distinguishing feature: "Yeah, everyone offers X, but we here do it better
because ..."  Or somesuch.

It boils down, IMO, to your ability to provide and support services to
your end-users, whether they are your services or OpenSRS's.

- Colin

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